Operations Assistant

Overview

Universal Title, a premier real estate settlement company and recognized leader in the DC Metro area is seeking a highly motivated Operations Assistant to join our growing team. This is a unique opportunity to gain hands-on experience across every facet of a successful title and settlement company while working directly with the CEO, President, Director of Human Resources, and Accounting Manager.

More than a traditional administrative role, you'll contribute to executive support, business operations, special projects, and process improvements that help drive the company forward. We're looking for someone who is bright, organized, proactive, and eager to learn. If you enjoy solving problems, taking initiative, and wearing multiple hats, this role offers exceptional exposure to business operations and significant opportunities for professional growth.

What You Will Be Doing

• Provide executive support to the CEO and President, including business license & bond renewal, statistical reporting, and other business-related tasks.
• Collaborate with the Director of Human Resources on employee initiatives, onboarding, reporting, and operational projects.
• Work alongside the Accounting Manager to assist with administrative and operational accounting functions.
• Identify opportunities to improve workflows, streamline processes, and increase operational efficiency across departments.
• Coordinate cross-functional projects and ensure deadlines and deliverables are met.
• Prepare reports, presentations, meeting materials, and business documentation.
• Research, analyze, and recommend solutions to operational challenges.
• Assist with company events, meetings, and organizational initiatives.
• Take ownership of projects from inception through completion while keeping leadership informed of progress.
• Serve as a dependable resource for leaders and team members by anticipating needs and solving problems before they arise.

Qualifications

• Bachelor's degree required.
• Exceptionally organized with outstanding attention to detail.
• Bright, motivated, and eager to learn.
• Strong initiative with the ability to work independently and follow through on projects.
• Proactive, resourceful, and solution-oriented mindset.
• Excellent written and verbal communication skills.
• Strong time management and the ability to prioritize multiple responsibilities.
• High level of professionalism and discretion when handling confidential information.
• Proficiency with Microsoft Office, including advanced Excel skills
• Comfortable learning new technology and software platforms.
• Positive attitude, adaptability, and willingness to take on new challenges.
• Skilled in leveraging AI tools to improve productivity, streamline workflows, and solve business challenges.
• Experience is less important than attitude, initiative, and a willingness to learn and grow.