Sales And Customer Support Associate

Sales & Customer Support Associate

We are a market leader in providing exceptional parts and services for the power generation industry. Supported by our worldwide supplier network we have taken pride in building long term relationships with our customers and vendors around the globe. We are growing and we’re looking for someone like you - a fresh thinking, innovator, and ground-breaker who can assist us in taking our company to new heights.

We are seeking a Sales & Customer Support person for our Halfmoon, NY location:

Summary Of Key Responsibilities

• Provide support to sales staff with handling of customer request for quotes.
• Dialog with international supply chain network to help organize and prepare customer quotes.
• Coordinate with sourcing and operations team members to help maintain our international supply chain.
• Provide clerical support including the typing of customer requests into formats suitable for internal processing.
• Assist with inventory management as needed.
• Assist with shipping & receiving related matters as needed.
• Organize and provide reports to management for various customer and vendor related topics.
• This is primarily an inside position, however, some travel may be involved to support customer and vendor relations.
• Other duties as assigned.

Requirements

• Must have strong Microsoft Excel experience, computer skills
• Excellent communication, organizational skills and interpersonal skills. Self-starter with a high degree of self-confidence, passion, initiative, and a commitment to teamwork and customer service.
• Ability to work independently and drive results without a great deal of direct supervision.
• Ability to work efficiently and meet tight deadlines.
• Strong team player

Qualifications

• Bachelor’s degree or equivalent experience preferred, however, all levels of education will be considered.
• Equivalent experience in the industry with a strong sales background will be given serious consideration.
• Customer oriented and motivated with excellent communication, organization, and problem-solving skills.
• Ability to prioritize and manage multiple tasks and deadlines.
• Excellent negotiation skills, interpersonal skills and ability to drive decisions with influence.

DISCLAIMER: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.