Academic Advisor Trainee (Bilingual Mandarin)

Job Responsibilities

• Participate in the company's Academic Advisor training program to learn the U.S. high school curriculum and college admissions process.
• Assist Academic Advisors in providing educational consultations to students and parents.
• Support the development of academic plans and course selection based on each student's needs.
• Monitor students' academic progress and assist in addressing academic concerns.
• Maintain effective communication with students, parents, and internal teams.
• Maintain accurate student records and ensure all information is up to date.
• Perform other duties and administrative tasks as assigned.

Qualifications

• Bachelor's degree required.
• Familiarity with the U.S. high school education system, including AP, Honors, and IB programs.
• Previous experience in academic advising, educational consulting, admissions, sales, or customer service is preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Eager to learn, self-motivated, and willing to grow in a fast-paced environment.
• Strong sense of responsibility and teamwork.
• Bilingual in English and Mandarin Chinese is preferred.

What We're Looking For

• Passion for education and helping students achieve their academic goals.
• Strong customer service mindset and relationship-building skills.
• Ability to multitask and adapt in a dynamic work environment.
• A proactive attitude and willingness to learn new skills.

What We Offer

• Comprehensive training and mentorship.
• Clear career advancement opportunities to become an Academic Advisor.
• Health insurance and paid time off (for eligible employees).
• A collaborative, supportive, and growth-oriented work environment.