Assistant General Manager

D-BAT Solon is looking for a sales and customer service-oriented Assistant General Manager. This is a full-time position that includes a mixture of working front desk shifts as well as other duties

Duties:

• Oversee camp/clinics
• Execute Sales and Marketing plan to enable an increase in memberships, camps/clinics, and continue to grow other revenue streams
• Work directly with GM to manage and finish projects, new business opportunities to help grow the facility
• Organize, schedule, staff and promote the camps
• Work the camps and clinics
• Oversee the safety of campers
• Help create flyers
• Schedule instructors to work camps
• Conduct a safety overview before EVERY camp
• Print evaluation forms and tests
• Set up stations
• Assist with opening/closing duties
• Answer phones/schedule lessons
• Maintain the facility
• Sell Proshop Products
• Restock all Proshop products
• Promote and sell memberships
• Generating new clients
• Creating a positive environment for all customers
• Assist the General Manager in overseeing daily operations of the facility
• Ensure excellent customer service and satisfaction
• Manage and coordinate activities, including scheduling, preparation, marketing, selling, and presentation
• Supervise staff and ensure proper production and customer service
• Monitor inventory levels and implement effective inventory control measures
• Assist in scheduling and managing shifts to ensure smooth operations
• Coordinate events and banquet functions
• Maintain cleanliness and sanitation standards

Qualifications:

• Baseball/Softball college playing experience preferred
• Excellent communication skills to understand and work effectively with customers
• Ability to manage a fast-paced, high-volume, clean, friendly workplace
• Strong time-management and business management skills
• Background in baseball/softball or coaching youth sports
• Ability to multi-task, prioritize, organize, and problem solve
• Knowledge of management principles and practices
• Ability to effectively manage a team and delegate tasks

Job Type: Full-time

Benefits:

• 401(k)
• Employee discount
• Flexible schedule

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Education:

• Bachelor's (Required)

Experience:

• B2B marketing: 1 year (Preferred)
• Sales: 1 year (Preferred)
• Sports coaching: 1 year (Preferred)
• Management: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Ability to Commute:

• Solon, OH 44139 (Required)

Work Location: In person