Entry Level Account Manager

Trinity Concepts is expanding our team and looking for an Entry Level Account Manager who can take ownership of customer accounts from the first interaction through activation and follow-up.

This is not a back-office role. You will be working directly with customers, helping them make decisions on wireless services, managing account details, and ensuring each customer has a smooth experience from start to finish. If you are someone who likes being hands-on, solving problems, and seeing direct results from your work, this is a strong fit.

How You’ll Make an Impact

• Take the lead on customer interactions, guiding them through wireless service options and device selections
• Manage customer accounts from initial conversation through activation and follow-up
• Identify what customers actually need and match them with the right Verizon solutions
• Handle account updates, upgrades, and service questions with confidence
• Keep track of account activity and ensure everything is completed accurately
• Contribute to overall sales performance by staying consistent and results-focused

What This Role Actually Looks Like
You will be speaking with customers daily, answering questions, helping them compare options, and closing sales. This role blends sales and account management, giving you real experience in both while working in a fast-moving environment.

Success in this role comes down to communication, consistency, and your ability to stay proactive with customers.

Who This Is Best For

• Someone who wants to build real experience in sales and account management
• Someone comfortable working directly with people and having frequent conversations
• Someone motivated by performance and growth opportunities
• Someone who prefers a fast-paced, interactive work environment over a desk-only role