You are viewing a preview of this job. Log in or register to view more details about this job.

Clinical Customer Success Manager

Job description:

SpeakCare develops an AI assistant dedicated for nurses that reduces documentation burden and helps nurses focus on patient care.

We are looking for a tech-savvy nurse with experience in healthcare facilities or skilled Nursing Facilities who wants to reimagine nursing.

This is a field-based, boots-on-the-ground role. You will visit nursing homes using SpeakCare, support their teams, ensure the product is used effectively, and collect feedback to help improve the platform.

Responsibilities

Visit SNFs in New Jersey and Boston MA Area that use SpeakCare
Onboarding new staff and implementing the product in new facilities
Support nurses and leadership in using the product effectively
Identify workflow improvements and collect product feedback
Help ensure the product delivers real value to frontline nurses
Educate new nurses and management teams on using the product

Requirements

Nurse with hospitals / SNF / nursing home / healthcare organizations experience
Comfortable with technology and new tools
Strong communication skills
Willingness to travel regularly to customer facilities
Comfortable in public speaking

If you're a nurse who wants to make a bigger impact to the nursing world and bring practical AI tools into real care environments, we’d love to hear from you.