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As a Bilingual Training Coordinator, you will play a critical role in assisting with the growth and development of our Franchise team. In addition, you will ensure a quality team of properly trained employees produce jobs completed according to SERVPRO® Franchise procedures and processes. 

Responsibilities: 

  • Administer paperwork for new hires, communicating with the new hires throughout the process to ensure quality onboarding 
  • Onboard and train new hires by following SERVPRO® standard processes
  • Assign assets to new hires and track in HRIS system 
  • Conduct training in accordance with the SERVPRO® standard processes
  • Support coordination of on-site training for employees 
  • Renew all employee training on a consistent basis
  • Perform technology setup, protection, and tracking
  • Facilitate continuing education training and classes

 Qualifications:

  • A minimum of one year of business experience, preferably in training/onboarding
  • Bilingual is a MUST
  • Knowledge of current business software technologies
  • Superb customer service, administrative, and verbal and written communication skills
  • Excellent organizational skills and strong attention to detail
  • Self-motivated and can work independently
  • Driver’s License and clean driving record

Benefits Offered

  • Health, Dental & Vision Insurance
  • Life Insurance
  • Short Term and Long-Term Disability
  • 401(k)
  • Paid holidays 
  • Paid time off

 A background check will be conducted prior to hire date. We are an Equal Opportunity Employer.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.