Health Information Specialist
📍Onsite | Fairhaven, MA | Part-Time | 8am-4:30pm est
🚨 Priority: ASAP
Position Overview
We are seeking a Health Information Specialist to support Release of Information (ROI) services at a healthcare location in Fairhaven, MA.
This role plays a critical part in ensuring the timely, accurate, and compliant handling of medical record requests. It is ideal for someone who enjoys working directly with patients, is detail-oriented, and is interested in long-term growth within a healthcare
organization.
💼 Key Responsibilities
Responsibilities include, but are not limited to:
- Serve as the front desk point of contact for patient walk-ins requesting medical records or releases
- Provide phone support to patients, providers, and authorized requestors
- Process Release of Information (ROI) requests accurately and timely
- Fax, scan, and manage incoming and outgoing medical record requests
- Burn medical images to CDs and share images electronically as required
- Support client relationship management through professional communication
- Assist with reporting and administrative duties such as data entry and email
- Ensure compliance with HIPAA, privacy regulations, and facility policies
🎓 Training & Onboarding
- VROI training provided
- On-the-job, onsite training during the first 30 days
⭐ Skills
- Strong customer service and communication skills
- Comfortable working in a patient-facing, front desk environment
- Detail-oriented with the ability to manage confidential information
- Reliable, punctual, and professional
- Ability to multitask and work independently
🎯 Qualifications
-
- High School Diploma or GED required
• Must be 18 years of age or older
- High School Diploma or GED required