Classroom Support Student Technician 1

Installation and support of various Computer, Audio/Visual, and IT equipment
in classrooms around campus; including Win10 desktop workstations, web and
document cameras, Blu-ray players, video projectors, UNLV licensed software,
microphones and other related technologies.

Job Duties:
• General help desk support including client correspondence via email and
phone, generating help requests, ticket tracking, documentation and follow up.
• Conduct training sessions with university instructors, as needed, on proper
operation of classroom technology equipment and services.
• Interaction with senior members of the team including other OIT
departments, as needed.
• Offer consistently excellent customer support and service.
• Good communication, troubleshooting, and interpersonal skills are a plus.
• Abide by all University rules, regulations, and policies.
• Keep the work area and equipment in a clean and orderly condition.
• Perform additional tasks as assigned.
• Training provided.
• Many shifts available. Office hours are 8:00a – 10:00p Mon – Thur and 8:00a –
5:00p Friday.

Required Qualifications:
• Be able to meet student worker eligibility criteria, including enrollment in 6 or
more credits at UNLV for each semester of employment and a cumulative GPA
of 2.0
• Demonstrate a high-level of professionalism at all times
• Have a valid driver’s