Collections Analyst
Job Description and Duties
Under the supervision of the Supervisor I, the Analyst I performs analytical duties such as filing Liens, Levies, and Judgments with the California Superior Courts, referring delinquent cases to the Employment Development Department (EDD), Labor Standards and Enforcement (DLSE), and the Contractor's State License Board (CSLB). In addition, regularly contact the public regarding delinquent debts for the Department of Industrial Relations (DIR) Collection Unit. The Analyst I is responsible for the collection of delinquent Accounts Receivable (A/R) for CalOSHA, Pressure Vessel (PV), Elevators (EV), Amusement Ride and Tramway (ART), and Labor Commissioner’s Office (LCO) Wage Claim Adjudication (WCA), and Non-sufficient Funds (NSF) accounts.
This posting may be used to fill future vacancies in accordance with 2 CCR §249.3
To be considered for this Analyst l job opportunity, applicants must be either reachable on an employment list, have transfer eligibility or have reinstatement eligibility. To take the exam and gain employment list eligibility, please click here to access the exam bulletin:
https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=4774
You will find additional information about the job in the Duty Statement.
Working Conditions
This position is located at: 455 Golden Gate Avenue, 10th Floor, San Francisco, CA 94102.
The incumbent works 40 hours per week in an office setting, with artificial light and temperature control. The duties of this position are performed indoors. The employee's workstation is equipped with standard or ergonomic office equipment, as appropriate. Telework is available as approved by the department; travel may be required.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
- Problem solving
- Critical thinking
- Customer service skills (internal and external)