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Associate Customer Engineer

Nexthop
Email

Job Title: Associate Customer Engineer – Network

Employment Type: Full-Time

Location: Bellevue, WA — on-site; candidates must be located in or willing to relocate to the greater Seattle/Bellevue area

Job Description:

About Nexthop AI Nexthop AI is building the most efficient AI networking infrastructure for the world's largest cloud operators. We design and deliver the hardware, software, and systems that power hyperscale AI deployments. We're a fast-moving, ambitious team solving hard problems at the forefront of AI infrastructure.

The Role We're looking for a driven, bilingual (Mandarin/English) new grad or recent graduate to join our Customer Engineering team in Bellevue, WA. You'll be hands-on from day one: building and testing network architectures, writing automation scripts, supporting customer proof-of-concepts, and serving as a technical bridge between Nexthop's engineering team and our hyperscaler partners.

What You'll Do

  • Design, implement, and optimize scalable network architectures in lab and production settings
  • Configure and troubleshoot routing, switching, and data center technologies
  • Develop automation scripts for configuration, monitoring, and diagnostics (Python, Bash)
  • Work directly with hyperscaler engineering teams — real-time technical syncs, code reviews, and project scoping in both Mandarin and English
  • Support customers through proof-of-concept, early trials, and production/escalation support
  • Document solutions and present technical findings to engineering peers and stakeholders

What You Bring — Must-Have

  • Currently enrolled in or recently graduated from an undergrad or graduate-level program in network engineering, CS, computer engineering, internetworking, or related
  • Knowledge of TCP/IP, routing protocols, switching technologies, and network security concepts
  • Full professional fluency in both Mandarin and English (written and verbal) — a strict business necessity for real-time syncs with APAC-based teams
  • Proficiency in at least one scripting/programming language (Python, Bash)
  • Strong analytical, troubleshooting, and problem-solving skills

Nice-to-Have

  • Linux system administration experience
  • Familiarity with SDN platforms, network automation tools, or simulation software
  • Exposure to multi-vendor environments (Cisco, Juniper, Arista)

Employment

  • Full-Time: Associate-level role based in Bellevue, WA
  • Internship/Co-op: Flexible scheduling aligned with academic terms also available

To apply or learn more: sukanya@nexthop.ai