Administrative Clerk

The Administrative Clerk provides clerical and administrative support to ensure the efficient day-to-day operation of the office. This role is responsible for handling correspondence, maintaining records, processing documents, performing data entry, and assisting staff with a variety of administrative tasks while delivering excellent customer service.

Key Responsibilities:

• Perform data entry and maintain accurate electronic and paper records.
• Answer and direct phone calls, emails, and other correspondence.
• Prepare, proofread, and file documents, reports, and forms.
• Schedule appointments, meetings, and maintain calendars.
• Receive, sort, and distribute incoming mail and deliveries.
• Organize and maintain filing systems and office records.
• Assist with document preparation, scanning, copying, and record management.
• Order and maintain office supplies and equipment.
• Respond to customer, client, and employee inquiries professionally.
• Support managers and team members with administrative projects and daily office tasks.
• Maintain confidentiality of sensitive company and customer information.
• Perform other clerical and administrative duties as assigned.

Qualifications:

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong typing and data entry skills.
• Excellent organizational and time management abilities.
• Strong written and verbal communication skills.
• Attention to detail and accuracy.
• Ability to prioritize multiple tasks and meet deadlines.
• Strong customer service and interpersonal skills.

Preferred Skills:

• Experience with office management, database, or document management systems.
• Knowledge of general office procedures and records management.
• Ability to work independently and collaboratively in a team environment.
• Strong problem-solving and multitasking skills.