Office Support Representative

We are seeking a dependable and detail-oriented Office Support Representative to provide administrative and customer support that ensures efficient daily office operations. The ideal candidate will manage communications, perform clerical duties, maintain accurate records, and assist internal teams while delivering excellent customer service. This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities

• Answer and direct incoming phone calls, emails, and other communications.
• Provide professional customer service by responding to customer and employee inquiries.
• Perform accurate data entry and maintain electronic and physical filing systems.
• Prepare, proofread, and distribute correspondence, reports, spreadsheets, and other business documents.
• Schedule appointments, meetings, and maintain calendars.
• Coordinate meetings and assist with meeting preparation, agendas, and follow-up.
• Collaborate with team members to improve office procedures and workflow efficiency.
• Follow company policies and maintain a professional work environment.

Qualifications

• High school diploma or equivalent required; associate's degree preferred.
• Strong written and verbal communication skills.
• Excellent organizational and multitasking abilities.
• High attention to detail and accuracy.
• Ability to prioritize tasks and meet deadlines.
• Professional attitude with strong interpersonal skills.

Preferred Skills

• Knowledge of document management and recordkeeping.
• Familiarity with Microsoft Teams, Zoom, or other virtual collaboration tools.
• Ability to work independently and as part of a team.
• Strong problem-solving and customer service skills.