Assistant Manager

The Assistant Manager at Little India supports the General Manager in daily operations, ensuring exceptional guest experiences, maintaining high cultural and culinary standards, and leading the front-of-house (FOH) team.

🍽️ Front-of-House & Guest Experience

Wait Tables & Floor Support: Lead by example by managing a section during peak hours, greeting guests warmly, taking orders, and delivering exceptional service.

Menu Expertise & Upselling: Deeply understand the menu (including spice levels, vegan/gluten-free options, and traditional pairings like lassis or specific naans). Actively train staff to upsell appetizers, specialty drinks, and desserts.

Guest Relations: Handle guest inquiries, resolve complaints gracefully, and ensure a welcoming environment that encourages repeat business.

👥 Employee Management & Leadership

Staff Supervision: Oversee floor staff (servers, hosts, bussers) during shifts, ensuring tasks are completed efficiently and teamwork is maintained.

Training & Development: Onboard and train new FOH team members on service standards, POS system usage, and Indian culinary terminology.

🛡️ Health, Safety, & Compliance

Department of Health Rules: Strict adherence to all local Department of Health regulations. Ensure proper food handling, temperature logging, and sanitation practices are followed by all staff.

Cleanliness Standards: Inspect dining areas, restrooms, and service stations continuously to ensure they meet pristine cleanliness and organization standards.

Safety Compliance: Ensure the team follows safety protocols to prevent workplace accidents (e.g., proper handling of hot sizzlers or clay oven/tandoor tools if handling back-of-house coordination).

💼 Operational & Financial Duties

Shift Opening/Closing: Ensure the restaurant is securely locked down at night.

Inventory & Supply Management: Monitor FOH inventory (linens, takeout containers, condiments, beverages) and coordinate with the kitchen or manager to place orders.

Takeout & Delivery Coordination: Oversee online ordering platforms and  packaging to ensure takeout orders are accurate, properly packaged, and dispatched on time.