Payroll Specialist
Payroll Specialist position is a key member of the business unit team that consults on a broad range of organizational and management areas. The primary objective of the Payroll Specialist is to process perfect and timely payrolls for around 60-80 clients with a variety of pay periods, pay cycles, and payroll complexities. Additionally, the Payroll Specialist will work closely with clients to understand their payroll and accounting systems and processes to help identify and recommend process improvements.
The successful candidate must demonstrate strong business acumen and possess an entrepreneurial spirit with a genuine desire to proactively and consistently deliver value to our clients and internal teams.
Duties and Responsibilities
• Run high volume perfect and timely on- and off-cycle payrolls.
• Become an expert in new client onboarding, payroll, CRM, timekeeping and HRIS systems. Identify systems options to achieve better results.
• Perform on-site client payroll training, payroll software training and use of all feature functionalities relevant to client
• Become subject matter expert on client data including turnover, ongoing or seasonal headcount fluctuations, time & attendance, building payroll bridges, import & export requirements, prevailing wages, job costing, certified payroll, standard & custom reporting requirements of client companies
Desired Skills and Experience
• Minimum 2 years of payroll experience – ideally in a multi-client, fast-paced, demanding environment
• Strong client service orientation and superb customer service skills
• Demonstrated experience in process improvement and streamlining – within prior role or department
• Experience as a bookkeeper or accountant desirable
• Must be self-driven to succeed and help drive success for our business
• Knowledge of wage and hour laws and taxability of wages.
• Exposure to workers’ compensation claims management helpful.
• Effective communicator with individuals at all levels within an organization
• Professional appearance and demeanor; excellent verbal and written communication skills
• Exceptional time management skills and ability to work collaboratively in a team setting, with minimal supervision
• Systems experience including proficiency in MS Office, particularly Outlook, Excel and Word. Experience in CRM, Citrix preferred, HRP software experience a big plus
• Associate’s degree preferred; advanced degree is a plus
• MS Office experience