Casework Supervisor (CYF) Family Group Decision Making

Application deadline is July 16, 2026 at 5:00 PM EST. Applicants will not be contacted until after this date. Internal applicants will be considered before external applicants.

Applications cannot be accepted through Handshake, only through our external site! https://www.governmentjobs.com/careers/northamptoncounty

GENERAL PURPOSE
The County Casework Supervisor – Family Group Decision Making position supervises caseworkers for Family Group Decision Making (FGDM), using social work knowledge and experience to collaborate with families and community resources to support families, achieving their safety, permanency, and well-being.

SUPERVISION RECEIVED
This position reports directly to the Program Specialist II or Program Director.

SUPERVISION EXERCISED
This position is responsible for supervising up to seven (7) Family Group Decision Making (FGDM) caseworkers.

ESSENTIAL DUTIES OF THE POSITION
Employs independent professional judgment to enhance professional relationships and to keep abreast of the shifting needs of children and families.

Directs, plans, evaluates, and coordinates the work of seven (7) caseworkers in the Family Group Decision Making unit via individual supervisory conferences, monthly unit meetings and review of case records to ensure consistent, effective decision making, and assertive pursuit of family connections and resources assuring compliance with state and federal laws, regulations, bulletins, agency policies and procedures, and court orders.

Reviews and assigns referrals for Family Group Decision Making and Family Finding conferencing.

Maintains consistent communication with Children, Youth and Family Supervisors, Full Disclosure meetings and caseworkers to assure effective collaboration and coordination of Family Group Decision Making for children and their families.

Tracks and monitors Family Group Decision Making conferences and expenses.

Responsible for Development of Full Disclosure calendar including tracking of meetings at designated intervals.

Assigns and monitors tracking for ACT 55 and Fostering Connections in accordance with regulations.

Communicates with Fostering Connections letter recipients.

Tracks and communicates Fostering Connections responses to assigned caseworker/casework supervisor.

Conducts supervisory review of all case families assigned in the unit as needed to assure proper family engagement, case planning and service provision.

Reviews all cases referred for Family Group Decision Making as needed, but not less than every thirty (30) calendar days.

Reviews and monitors caseworker’s safety in performance of their duties, particularly field work and conferences.

Reviews and approves case documentation, Family Group Decision Making summaries, case notes and all other written materials related to cases assigned to the unit.

Participates in agency and interagency staffing, Multi-Disciplinary and Permanency Team, and other agency reviews to assure that prompt and coordinated efforts are made to provide comprehensive services for families.

Oversees, monitors and reviews Family Group Decision Making referrals to contracted vendors to assure desired outcomes are achieved and assures communication and collaboration with casework staff.

Maintains Family Group Decision Making statistics, and compiles and submits state reporting on Family Group Decision Making activities and outcomes.\

Prepares reports and correspondence as needed or requested and maintains necessary records as required.

Attends Family Group Decision Making Statewide Implementation meetings and Eastern Regional Networking meetings.

Maintains sound public relations with other agencies and the community.

Educates and informs the public regarding agency mandates, policies, procedures, and Family Group Decision Making.

Informs management about Family Group Decision Making needs, staffing needs, and situations of potential high public profile.

Resolves complaints from clients, community and staff regarding the proper provision of services.

Assumes responsibility for establishing and maintaining professional working relationships with other units and divisions to facilitate the delivery of agency services.

Coordinates with agency training coordinator in orientations and training of new staff regarding Family Group Decision Making program area.

Annually reviews Orientation, Training and Resource Manual (OTRM) with assigned Family Group Decision Making staff.

Recommends and administers appropriate counseling and disciplinary action as warranted.

Approves overtime and grants vacation, personal and compensatory leave, while assuring adequate unit coverage.

Maintains professional growth and development via trainings, seminars, conferences and through review of current professional literature.

Attends Supervisory Charting the Course trainings and maintains required State Supervisory Certification.

*An employee assigned to this title shall perform a majority, but may not perform all, of the duties listed in this job description. Conversely, minor level duties performed on the job may not be listed. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

REQUIRED MINIMUM QUALIFICATIONS
EDUCATION & EXPERIENCE – Two (2) years of professional experience in public or private social work AND graduation from an accredited college or university with a Bachelor's degree with major course work in Sociology, Social Welfare, Psychology, Gerontology, Criminal Justice, or other related social sciences; OR

Any equivalent combination of experience and education, which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences.

Employee assigned to this title will be required to possess and maintain a valid and current motor vehicle operator’s license. Must have an acceptable driving record. Personal vehicle required for County business, employee is eligible for mileage reimbursement.
 

KNOWLEDGE, SKILLS, AND ABILITIES 
Knowledge of the basic principles of supervision.

Knowledge of current case management and social work principles, practices, and methodology.

Knowledge of individual and group behavior and methods used in working effectively with children, youth and families, people who are mentally disabled, people who are physically challenged, and others.

Knowledge of the basic principles and methods of program interpretation and community organization.

Knowledge of the rules, regulations, policies, and procedures that relate to the provision of social services.
Knowledge of the laws and regulations governing the provision of child welfare services and interprets these to all agency staff.

Knowledge of current social, economic, and health problems and available resources.

Ability to plan, organize, and supervise the work of a professional and non-professional social service staff.

Ability to analyze, interpret, and evaluate case records and recommend sound courses of action.

Ability to orient and train subordinates on rules, regulations, policies and procedures and provide technical assistance.

Ability to establish and maintain effective working relationships with clients, families, agency staff, community service agencies and facilities, and the general public.

Ability to use computers to access database information, communicate, and document case information in Child Accounting Profile System and CWIS.

Ability to clearly express ideas verbally, and in writing.

Ability to maintain confidentiality at all times.

Ability to read, write, speak, understand and communicate in English to perform the duties of this position.

TOOLS AND EQUIPMENT
Telephone, personal computer (including word processing and spreadsheet software), calculator, writing implements, fax machine, copy machine, and paper shredder.

PHYSICAL DEMANDS
While performing the duties of this job, the employee is frequently required to walk, sit, talk or hear.

The employee must occasionally lift and/or move up to twenty-five (25) pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The noise level in the office is moderately quiet. Employee may also work in other environments such as schools, private homes, etc. These work environments may range from quiet to loud.

SELECTION GUIDELINES
Formal application, rating of education and experience, oral interview and reference check as well as job related tests may be required.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

FLSA STATUS: FLSA EXEMPT (NOT ELIGIBLE FOR OVERTIME)
DESIGNATION: HUMAN SERVICES
PAY GRADE: HS-38B
UNION STATUS: NON-UNION

Created June 2026