Senior Client Advisor

Sorrel Sky Gallery is a nationally known, prestigious, high-end gallery, representing some of the top artists in the industry since 2002.  We are currently seeking a Senior Client Advisor with a proven art / luxury sales track record for an amazing opportunity at our Soho location.  

If you have experience working with teams, are driven to provide exceptional client service, and have experience with fine arts and/or luxury brands in a high volume, sales-driven environment this is a great opportunity for you.    

In this role you will interact with clientele from all over the world, assisting them in making art selections and creating a seamless experience from purchase through to installation. Working as part of the Sorrel Sky team, you will be involved in planning special events, creating a welcoming environment, problem-solving, and ensuring outstanding customer service.

To be successful in this role, you will have:  

• A successful record of personal sales in fine art or high-value luxury brands.  Ability to achieve and exceed sales goals.
• Team management skills a strong plus. 
• Ability to perform under pressure, prioritize and address issues in a timely manner.
• Strong understanding of customer service practices.
• Solid communication and interpersonal skills.
• Availability to work flexible hours including some weekends, holidays and for shows and events.
• Bachelor’s degree in art, business, or a related field.

RESPONSIBILITIES

• Work with the location team to ensure the success of the Gallery location. Teamwork is a must!
• Greet all visitors, and attend to clients to facilitate sales.
• Organize and enter incoming inventory into the gallery’s database.
• Communicate with represented artists regarding inventory intake and return.
• Answer phones and successfully close phone sales.
• Attend to clients through the complete process of the sale: identifying serious buyers, closing, taking payment, coordinating shipment, follow-up.
• Build productive and long-term relationships with clientele.
• Set and achieve sales goals.
• Suggest ways to improve sales.
• Collaborate with team members to ensure proper customer service.
• Process purchases using POS system.
• Display inventory in a creative and compelling way.
• Maintain knowledge of exhibitions, events, and represented artists.
• Represent the gallery in a professional and knowledgeable manner while conducting sales at exhibitions and events.
• Work with Gallery Manager and team to discover targets for private and public institutional acquisitions of art, and develop plans for outreach and submissions of work for consideration. Develop relationships with interior designers and art consultants.
• Maintain order and cleanliness in the gallery.
• Assist staff with other duties as needed.

Cover letter (original, AI letters will not be considered) and resume are REQUIRED when applying for this position. 
 

We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, age, sex, religion, national origin, disability, veteran status, sexual orientation, or gender identity/expression.

Work hours are 5 days/week, including one weekend day.   The Gallery opens at 10 a.m. and closes at 6:00 p.m. 

Pay:   Compensation is base pay + commission