Student Health Services Office Assistant (Federal Work Study ONLY)

The Student Health Services (SHS) FEDERAL WORK STUDY Office Assistant will provide administrative and customer service support to ensure smooth operations at the SHS front desk and administrative office. This position is exclusively available to students with a Federal Work-Study award as part of their financial aid package. Please check your Financial Aid package to confirm eligibility.

The ideal candidate will be professional, organized, and committed to maintaining the privacy and confidentiality of patient and organizational information.

Approximately 15-20 hours per week.

Duties and Responsibilities

• Greet and assist students, staff, and visitors at the front desk in a professional and friendly manner.
• Answer phone calls and direct inquiries to appropriate staff members.
• Schedule appointments and provide information about SHS services to callers and walk-ins.
• Assist with filing, scanning, and organizing medical or administrative documents.
• Support the SHS team with data entry, preparing reports, and maintaining accurate records.
• Monitor and maintain a clean and organized reception area.
• Restock office supplies as needed and assist with inventory management.
• Uphold SHS confidentiality standards by adhering to HIPAA guidelines and other privacy policies.
• Perform other duties as assigned by supervisors or administrative staff.