Director of Clinical Services
Are you looking for:
- A fun, flexible work environment where you can help shape the future of sexual healthcare in Minnesota and make a positive impact on young people’s lives?
- An organization committed to patient-centered care including longer scheduled patient appointment times?
- A predictable work schedule with generous benefits and paid time off? (Full-time employees qualify for up to 37 paid days off in their first year!)
Who We Are
The Annex Teen Clinic provides sexual health care and education for young adults through age 25 in a friendly, non-judgmental, and comfortable atmosphere. Our services are low-cost, medically accurate, and developmentally appropriate. The Annex Teen Clinic has been providing services in Northwest Hennepin County and North Minneapolis since 1971.
Why You’ll Love Working Here
The Annex Teen Clinic is the industry leader in sexual health and education for young people through the age of 25. We pride ourselves on creating a comfortable, relaxed, and social work environment for mission-driven employees. We provide the full range of birth control methods, STI testing and treatment, pregnancy testing and all-options counseling and referrals, as well as sexuality education.
Wages
$85,000 - $95,000 annual salary, depending on qualifications and experience.
Benefits
- Paid vacation time, sick time, and personal time policies
- 9 paid holidays per year and 2 floating holidays
- Competitive health, dental, and vision insurance
- Health Savings Account (HSA) with employer contributions up to $1,200/year for high-deductible health plans, and options for Flexible Spending Accounts (FSA)
- Employer-paid basic life & AD&D insurance with option for additional employee-paid coverage
- Employer-paid premium for long-term disability insurance.
- ATC sponsors a retirement plan with a 3% employer contribution after one year of service.
Because the Annex is a member with Metropolitan Alliance of Connected Communities (MACC) who partners with St. Mary’s University, Annex Teen Clinic employees and their spouses are also eligible for the following benefits at St. Mary’s University:
- Discounted tuition for Bachelor’s, Master’s, and Doctorate programs
- Professional development opportunities
- Access to advancement (internships, job placement, field practice)
The Annex is seeking a Director of Clinical Services and Operations to lead and manage clinical programs, ensuring high-quality, accessible sexual health services for young people through age 25. This role drives strategic clinical initiatives, oversees operations and compliance, and advances the organization’s mission to provide equitable, youth-centered care. Responsibilities will include:
- Provide leadership and oversight of all clinic functions, ensuring services align with a youth development framework.
- Lead the development and implementation of long-term strategic goals for the Clinic Program.
- Serve as System Administrator for NextGen Practice Management and EHR systems, including staff training and data reporting.
- Stay informed on clinical best practices and reproductive health trends, updating policies as needed.
- Ensure barriers to care are reduced to improve patient access.
- Explore and implement opportunities to expand care through technology and virtual services.
- Partner with the Medical Director and Clinic Manager to ensure quality of care through audits and quality assurance activities.
- Oversee compliance with healthcare regulations, including OSHA, HIPAA, and CLIA.
- Lead the Continuous Quality Improvement Committee and participate in organizational leadership teams.
- Build partnerships with community organizations, schools, and healthcare providers.
- Maintain compliance with program contracts and submit required reports.
- Oversee off-site clinical services.
- Lead development and management of the Clinic Program budget.
- Approve expenses and ensure financial sustainability of the program.
- Oversee contracts, fee schedules, and third-party payer relationships.
- Support development of grant proposals and funding opportunities.
- Collaborate on invoicing and ensure compliance with contract requirements.
- Contribute to organizational strategy, long-term planning, and board reporting.
- Promote cross-department collaboration and high-quality internal service.
- Partner with the Medical Director to supervise provider staff.
Who You Are
- You have earned a bachelor’s degree in healthcare administration, public health, nonprofit administration, or a related field—or bring equivalent experience.
- You have 5 or more years of experience working in a clinical setting.
- You bring 3 to 5 years of supervisory or management experience.
- You have experience with electronic health records, practice management systems, and data reporting.
- You communicate clearly and effectively, both verbally and in writing.
- You are highly organized and able to manage multiple priorities at once.
- You are proficient with computers and clinical systems; experience with NextGen is a plus.
- You possess strong interpersonal, leadership, and program management skills.
- You understand adolescent sexual health, reproductive justice, and youth development principles.
- You are knowledgeable about federal, state, and local healthcare regulations.
- You can build and maintain relationships with community partners and external stakeholders.
- You can gather, interpret, and apply feedback from patients and the broader community.
- You are committed to working in a diverse, inclusive, and mission-driven environment.
- You have a valid driver’s license, access to reliable transportation, and the ability to meet Annex Teen Clinic’s driving record requirements. Please note that if the license was not issued in the state of Minnesota, you have 60 days after becoming a Minnesota resident in which to apply for your Minnesota driver's license or permit.
Diversity and open expression are fundamental to the work of Annex Teen Clinic. We are passionate about building and sustaining an inclusive and equitable working environment where everyone can belong. Every member of our team enriches our work by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions.
We welcome everyone to apply, especially those individuals who are underrepresented in our sector: individuals who identify as BIPOC, Indigenous or people of culture, LGBTQI+ and gender fluid or gender nonconforming, individuals with disabilities (both seen and unseen), veterans, people of any age or family status. We encourage you to apply even if you feel like you don't fit 100% of the technical requirements. Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, religion, national origin, sex, gender identity, sexual orientation, familial status, disability, age, marital status, membership or activity in a local human rights commission, status with regard to public assistance, criminal history (justice-impacted status), housing or homelessness status, height, or weight.
Our organization has a partnership with Metropolitan Alliance of Connected Communities (MACC) to provide administrative services including management of the hiring process. If you apply for this position, you may see references to MACC in some online materials.
Annex Teen Clinic participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. See E-Verify’s official poster at https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf. See E-Verify’s Right to Work poster at https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf.