Front Desk Receptionist
Job Summary
Dynamic Potential Executive Coaching, LLC is seeking a professional and personable Front Desk Receptionist to serve as the first point of contact for clients, visitors, and business partners. This position is responsible for providing exceptional customer service, managing front office operations, coordinating appointments, and supporting daily administrative functions. The ideal candidate is organized, detail oriented, and committed to creating a welcoming and professional office environment while assisting the team with a variety of administrative tasks.
Job Responsibilities
- Welcome clients, visitors, and guests in a courteous and professional manner
- Answer and direct incoming phone calls, emails, and general inquiries promptly
- Schedule appointments, meetings, and conference room reservations using company scheduling tools
- Maintain an organized reception area and ensure office supplies are adequately stocked
- Receive, sort, and distribute incoming mail and deliveries while preparing outgoing correspondence
- Assist with data entry, document preparation, filing, scanning, and record management
- Support administrative staff with routine office tasks and coordination of daily operations
- Maintain confidentiality of company and client information while following established office procedures
Qualifications
- High school diploma or equivalent required
- Previous experience in a receptionist, front desk, customer service, or administrative support role is preferred
- Proficiency with Microsoft Office applications including Word, Outlook, Excel, and Teams
- Strong written and verbal communication skills
- Excellent organizational skills with the ability to manage multiple priorities
- Professional demeanor and commitment to providing outstanding customer service
- Ability to work independently as well as collaboratively within a team environment
- Attention to detail and strong time management skills
Skills
- Customer Service
- Communication
- Organization
- Appointment Scheduling
- Microsoft Office Suite Proficiency