Personal Assistant
Personal Assistant – Lila Luxury Stays
Position: Personal Assistant
Location: Atlanta, GA (Hybrid – Local Travel Required)
Employment Type: Full-Time (Flexible Schedule Required)
About Lila Luxury Stays
Lila Luxury Stays is a fast-growing luxury short-term rental management company specializing in exceptional guest experiences and premium accommodations. We believe in hospitality, professionalism, and creating memorable experiences for every guest. As we continue to grow, we're looking for a highly organized, proactive Personal Assistant who thrives in a fast-paced environment and enjoys making things happen.
Position Overview
We're looking for someone who doesn't wait to be told what to do—they see what needs to be done and make it happen.
This isn't a typical administrative position. Every day is different. One moment you may be coordinating with vendors, the next you're picking up supplies, assisting with guest requests, organizing business operations, or helping execute projects.
The ideal candidate is highly organized, customer-service driven, dependable, resourceful, and takes pride in solving problems independently.
If you're someone who enjoys checking things off a to-do list, loves helping people, and can stay calm under pressure, we'd love to meet you.
What You'll Do
Administrative Support
- Manage calendars and appointments
- Organize emails and follow up on outstanding tasks
- Coordinate meetings and schedules
- Maintain company documents and records
- Assist with special projects
Guest & Customer Service
- Provide exceptional customer service to guests
- Help resolve guest concerns professionally
- Coordinate with vendors and cleaners
- Ensure guest requests are completed quickly
- Maintain our high hospitality standards
Errands & Property Support
- Pick up and deliver laundry
- Purchase groceries and supplies for properties
- Transport inventory between locations
- Assist with setting up properties
- Complete bank deposits and business errands
- Pick up packages and deliveries
Operations Support
- Help keep multiple projects moving
- Communicate with vendors and contractors
- Track inventory and restock supplies
- Assist with property inspections
- Monitor deadlines and ensure tasks are completed
What We're Looking For
Required Skills
✔ Outstanding customer service skills
✔ Excellent communication (written and verbal)
✔ Strong organizational skills
✔ Able to prioritize multiple tasks
✔ Self-motivated
✔ Detail-oriented
✔ Reliable and dependable
✔ Positive attitude
✔ Strong time management
✔ Comfortable using technology
✔ Professional appearance and demeanor
✔ Problem solver who thinks independently
✔ Ability to maintain confidentiality
You Would Be a Great Fit If You...
- Love helping people
- Don't need someone constantly checking on you
- Naturally notice things that need to be done
- Take ownership of your work
- Communicate proactively
- Stay calm under pressure
- Can juggle multiple priorities
- Enjoy working in a fast-paced environment
- Believe no task is "beneath you"
- Take pride in exceeding expectations
Requirements
- Valid driver's license
- Reliable personal vehicle
- Valid auto insurance
- Ability to lift up to 40 pounds
- Ability to travel throughout the Atlanta metro area
- Smartphone with reliable internet access
- Flexible availability, including evenings and weekends when needed
Preferred Qualifications
- Customer service or hospitality experience
- Administrative assistant or executive assistant experience
- Short-term rental, hotel, or Airbnb experience
- Experience using Google Workspace
- Experience with task management software
- Comfortable learning new software and systems
Success in This Role Looks Like
Within your first 90 days, you'll be able to:
- Anticipate needs before being asked
- Independently complete assigned projects
- Build strong relationships with guests and vendors
- Keep operations running smoothly
- Handle unexpected situations with confidence
- Represent Lila Luxury Stays professionally at all times
Why Join Lila Luxury Stays?
We're building more than a hospitality company—we're building a brand known for excellence. We value initiative, accountability, and people who genuinely care about delivering an exceptional experience.
If you're looking for a position where every day is different, your work truly matters, and you have the opportunity to grow with a rapidly expanding company, we'd love to hear from you.