ServiceNow Developer
Location:
Radnor, PA (Hybrid)
Schedule: Full-Time Day Schedule (On-Call Rotation)
Compensation: $85,155.20 - $131,913.60
Why This Role Matters
Join Main Line Health as a ServiceNow Developer and play a key role in supporting and enhancing enterprise-wide automation and IT service delivery. This is a hands-on development role focused on building, configuring, and maintaining solutions that improve access to IT services and streamline operational processes.
You’ll work alongside a collaborative, high-performing team to deliver impactful enhancements across the ServiceNow platform. This role is ideal for someone who enjoys problem-solving, building efficient workflows, and contributing to continuous improvement in a dynamic environment.
You won’t just maintain solutions, you’ll help refine processes, improve functionality, and support a platform that directly impacts employee and patient experiences.
Benefits & Perks
Up to 240 hours (6 weeks) of paid time off annuallyComprehensive medical, dental, and vision coverage100% Employer-Funded Pension Plan + 403(b) MatchTuition reimbursement of up to $6,000 annuallyProfessional development, training, and certification supportEmployee discounts on services and activitiesFree employee parkingWhat You’ll Do
Develop, configure, and support ServiceNow ITSM solutions across core modulesBuild and enhance workflows to improve service delivery and reduce process gapsTranslate business and end-user requirements into functional system solutionsPerform system configuration, customization, and scripting (e.g., business rules, UI policies, catalog items)Support integrations with third-party systems and enterprise technologiesParticipate in testing, deployment, and ongoing system enhancementsContribute to platform stability, performance, and continuous improvementParticipate in an on-call rotation to support operational needsTeam Collaboration & Growth
While this role does not include formal leadership responsibilities, you will play an important role in supporting team success and platform development.
In this role, you will:
Partner with senior engineers and architects to deliver effective technical solutionsCollaborate with stakeholders to understand requirements and improve user experienceContribute to knowledge sharing and team best practicesBuild technical expertise and grow within the ServiceNow platformWhat You Bring
Required
1–3 years of experience working with the ServiceNow platformExperience configuring core ServiceNow modules (Incident, Problem, Change, Service Catalog, etc.)Hands-on experience with workflows, business rules, UI actions/policies, and system configurationsBasic scripting experience (JavaScript, XML, HTML, SQL, or PowerShell)Understanding of IT Service Management (ITSM/ITIL) processesAbility to translate business requirements into technical solutionsStrong analytical and problem-solving skillsAbility to manage multiple priorities in a fast-paced environmentStrong collaboration and communication skillsPreferred
ServiceNow Certified System Administrator (CSA)ITIL Foundation certificationExperience with integrations (SOAP, REST, web services)Familiarity with LDAP, Active Directory, ADFS, or SSOExperience supporting application lifecycle processes (design, development, testing, deployment)Experience promoting update sets across ServiceNow environmentsExperience in healthcare or a highly regulated environmentJoin Our Team
At Main Line Health, we believe diverse perspectives strengthen our ability to deliver exceptional care. You’ll join a team united for a shared purpose: providing superior service and improving lives—for our patients, employees, and communities.
Make an Impact!
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