Market Floor Assistant

Market Floor Assistant

Location: Boston Public Market, 100 Hanover St., Boston, MA

Job Type: Hourly,part-time, possibility of up to 25-30 hours a week

Pay: $15 an hour + tips

Boston Public Market is an indoor, year-round marketplace featuring over 30 New England artisans and food producers housed under one roof offering fresh foods, prepared meals, crafts, and specialty items. Residents and visitors alike can find seasonal, locally sourced food from Massachusetts and New England. Everything sold at the Market is produced or originates in New England, as the seasons allow.

The Market is a civic, community-building space for farmers, fishers, food entrepreneurs, neighbors, customers, and partners who come together around the common culture of food. We create opportunity for small businesses to thrive, and nourish our community with experiences, conversation, and education about public health and the impact of buying local food. Year-round festivals, workshops, cooking classes, and tours create an engaging, educational experience and a vibrant environment for everyone.

The Position and Responsibilities:

BPMA seeks an as-needed Market Floor Assistant, an hourly, part time position (possibility of up to 25 - 30 hours per week). The Market Assistant will report to the Operations Team and will work closely with them on the day-to-day operations. Specific responsibilities of the position will be:

• Staff a seasonal pop-up bar within the Boston Public Market offering beer, wine, and canned cocktails to BPM customers. 
• Maintain a clean, organized, and fully stocked bar that strictly adheres to health and safety standards. 
• Engage with guests, provide menu recommendations and information about the Market and vendors, and ensure every visitor feels welcomed. 
• On occasion and as needed assist the Manager on Duty of the Market to ensure that the Market is functioning properly and perform the following tasks:
  • Serve as a link between vendors, BPMA staff, volunteers, and the public while on the floor.
  • Work with the building operations staff (janitorial staff, security, etc.) to ensure a clean, safe, and welcoming space.
  • Closely monitor the cleanliness, aesthetics, and operations of the Market.
  • Ensure that any Market programs and special events run smoothly.
  • Respond to vendor and customer questions in a timely fashion.
  • Give tours of the Market to guests.

Qualifications:

• Excellent interpersonal skills, including the ability to maintain mutually respectful relationships with a diverse range of people.
• Emphasis on customer service to promote a welcoming and supportive environment.
• Ability to anticipate problems and act quickly and wisely to prevent them from occurring. 
• Ability to stay calm in fast-paced environments.
• Ability to communicate effectively and professionally in person and in writing.
• Ability to lift a moderate amount of weight.
• Highly energetic, positive, flexible, and an excellent team player.
• Interest in local agriculture and food a plus.
• CPR/First Aid Certified is a plus.

The Market Floor Assistant will spend much of his/her time on the Market floor and should be comfortable working on their feet during busy times. This role will require regular weekend and evening hours consistent with the operating hours of the Market.

The Boston Public Market is an equal opportunity employer and encourages applications from members of minority groups.