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Telecommunications Specialist

U.S. Customs and Border Protection
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Duties

 

Joining the Customs and Border Protection Office of Information and Technology will allow you to use your communication skills to design, develop, and monitor voice, data, and video surveillance systems. This position starts at a salary of $85,307.00 (GS-11, Step 1) to $132,923.00 (GS-12, Step 10).

GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts.

Major duties for this position include but are not limited to:

  • Installing, troubleshooting, repairing, redesigning, and maintaining telecommunications systems.
  • Configuring and maintaining telecommunication networks and applications, such as intrusion detection systems, land, mobile radio communication, and video surveillance.
  • Resolving telecommunication equipment failure and unsatisfactory performance problems.
  • Providing recommendations and proposals on new and advance equipment and techniques based on performance capabilities, limitations, and cost.

 

Qualifications

Experience GS-11: You qualify for the GS-11 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

  • Maintaining telecommunication system performance through use of established tools and instructions.
  • Assisting in installing, configuring, troubleshooting, repairing, maintaining and operational testing of telecommunications systems including, but not limited to: voice communications, telecommunications, stationary and mobile video and radar surveillance systems, microwave systems, fiber optic equipment, wide area network (WAN), local area network (LAN), switched equipment, intrusion detection and access control systems.
  • Assisting with the installation of permanent and temporary tower related equipment, ie Antennas, transmission lines, emergency generators, RF/Wireline and AC polyphaser (lightening protection) grounding rods and other peripheral site equipment as required.
  • Monitoring and alerting telecommunication managers regarding deterioration in system performance.

Experience GS-12: You qualify for the GS-12 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

  • Inspecting newly installed telecommunication equipment for conformance to performance requirements.
  • Revolving telecommunications equipment failure or unsatisfactory performance problems.
  • Installing, configuring, troubleshooting, repairing, maintaining and operational testing of telecommunications systems including, but not limited to: voice communications, telecommunications, stationary and mobile video and radar surveillance systems, microwave systems, fiber optic equipment, wide area network (WAN), local area network (LAN), switched equipment, intrusion detection and access control systems.
  • Configuring and maintaining the telecommunications network to service applications such as intrusion detection systems, encrypted voice land/mobile radio communication systems, and the local area network (LAN).
  • Overseeing the installation of permanent and temporary tower related equipment, ie Antennas, transmission lines, emergency generators, RF/Wireline and AC polyphaser (lightening protection) grounding rods and other peripheral site equipment as required.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.

PLEASE SEE EDUCATION SECTION FOR EDUCATION SUBSTITUTION INFORMATION

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process by 06/30/2026.

 

*️⃣ Please review official job announcements to see full details for these opportunities.