Test Center Administrator

Test Center Administrator (Part‑Time)

Location:

Onsite – Local Test Center
(Address shared during the interview process)

Schedule & Availability

This is a part‑time role (around 20 hours per week) with a flexible schedule, ideal for students.

• Test center hours typically fall Monday–Saturday between 7:00 AM and 6:00 PM
• Saturday availability is required
• Occasional evening shifts may be needed
• Possible Sunday hours, depending on testing schedules
• Schedules are shared two weeks in advance
• Candidates must be open to working different shifts, including early mornings or evenings
• Additional hours may be available at times

This position will remain part‑time.

About the Role

We’re looking for a reliable and detail‑oriented Test Center Administrator to help create a calm, secure, and welcoming environment for individuals taking exams.

This role is a great fit for students who are:

• Responsible and observant
• Comfortable following clear rules and procedures
• Interested in gaining professional experience in a structured setting

You’ll play an important role in ensuring exams are administered fairly and securely while providing a positive experience for each test taker.

What You’ll Be Doing

• Welcome test takers and guide them through the check‑in process
• Verify identification and explain testing procedures clearly
• Enforce exam rules and complete required security checks
• Monitor the testing room throughout exams to ensure fairness and integrity
• Respond to questions or issues quickly and professionally
• Maintain a secure and organized testing environment at all times
• Document and report any incidents that fall outside standard guidelines
• Help prepare and organize testing workstations and office materials
• Complete basic administrative tasks such as scanning and recordkeeping
• Assist with small operational tasks like packing or unpacking materials
• Communicate clearly with candidates and teammates throughout your shift

What We’re Looking For

• High school diploma or equivalent (required)
• College coursework or student status is a plus
• At least one year of in‑person customer service experience
  (retail, hospitality, food service, call center, etc.)
• Must be 18 years of age or older
• Strong communication skills (verbal and written)
• Comfortable using computers, including Microsoft Office, Outlook, and web browsers
• Able to stay focused, organized, and calm in a rule‑based environment
• Willing to learn and follow detailed procedures

Physical Requirements

• Ability to stand or sit for extended periods
• Ability to move through the testing room regularly
• Ability to bend, stoop, and lift up to 40 pounds
• Ability to monitor computer screens and camera displays during exams
• Comfortable working in tight spaces while following safety guidelines

Why This Role Is a Great Fit for Students

• Flexible, part‑time schedule
• Structured environment with clear expectations
• Builds skills in professionalism, communication, and attention to detail
• Long‑term opportunity with consistent scheduling