Loan Officer

MADISON CREDIT UNION

Loan Officer II

Madison, WI (Main Branch)  • Full-Time  •  $25.00–$28.25/hour

Madison Credit Union is a community-chartered credit union proudly serving City of Madison employees, Dane County residents, and the broader local community. We’re looking for an experienced lending professional to join our team as a Loan Officer II — someone who can hit the ground running, work independently, and serve members with expertise and care.

What You’ll Do

In this role, you’ll own the consumer lending process end-to-end and play a meaningful part in helping members reach their financial goals:

• Approve consumer loans and serve on the mortgage loan approval committee
• Interview applicants, review loan files, order credit reports and title searches, verify employment, and calculate debt ratios
• Process and close loan documents across in-person, phone, and electronic channels
• Coordinate mortgage loans from approval through closing and post-closing documentation
• Provide guidance to less senior loan officers and assist with onboarding new lending staff
• Audit consumer loan files to ensure quality and policy compliance
• Support tracking of HELOC draw periods, real estate tax verifications, and paid loan reporting
• Cross-sell lending and other credit union products to serve the whole member relationship

What We’re Looking For

Required:

• 2–5 years of direct consumer lending experience (not just financing or sales — actual loan origination and decisioning)
• Familiarity with credit bureau analysis, debt ratio calculations, and lending compliance
• Experience with electronic document and e-signature platforms
• Strong interpersonal and communication skills — you’ll be working directly with members, some of whom may be facing difficult financial situations
• High school diploma required

Preferred:

• Mortgage lending or processing experience
• College degree in Finance, Business, or a related field
• Proficiency with Excel (formulas and functions)
• Spanish language skills (written and conversational)
• Notary public certification or ability to become bonded as one

Why Madison Credit Union

• Competitive pay: $25.00–$28.25/hour based on experience
• A genuine community mission — we exist to serve our members, not shareholders
• A collaborative team environment where your expertise will be valued and your voice heard
• Stability and purpose in a credit union that has served the Madison community for decades

How to Apply

Submit your resume and a brief cover letter describing your lending experience. We’re especially interested in candidates who can speak to specific loan types they’ve worked with and their experience making independent credit decisions.

Madison Credit Union is an equal opportunity employer.