Customer Service Attendant

Join the QUACKADE CENTER Team!

Do you love the thrill of the game? The excitement of grabbing that perfect plushie? The joy of seeing a child's face light up as they win?

At QUACKADE CENTER in Long Island City, we're more than just an arcade — we're an adventure destination. From immersive VR experiences to classic arcade games and our famous claw machines, we create unforgettable memories for guests of all ages.

We're currently looking for enthusiastic, friendly, and dependable Team Members to join our team and help us deliver exceptional guest experiences every single day.

Position Details

Position: Customer Service/ Atttendants

Job Type: Seasonal (Full-Time &Part-Time)

Pay for Full-Time: 3500-4800 monthly(Based On Experience)

Pay for Part-Time: $17.00-$18.00 Hourly(Based On Experience)

Open Position:6

Location: Long Island City, NY

You Bring:

Fluent Mandarin and English — you connect with our diverse guests effortlessly

A service-first attitude — making people smile is your superpower

Reliability — you show up, you own it, and you're ready for nights and weekends

A social media instinct — you know what pops on TikTok, what shines on Instagram, and what sparks conversation on RedNote and Facebook

A camera-friendly energy — you're comfortable behind the lens and in front of it

You'll Get To:

Be the face of QUACKADE — greet guests, help them play, and make their day

Capture the wins — film the celebrations, snap the smiles, and document the fun

Create content that matters — your posts will reach thousands and bring people through our doors

Keep the arcade fresh — organize prizes, style displays, and keep everything looking amazing

Handle the details — cashier, tokens, prize redemptions, and keeping things running smoothly

Qualifications:

High school diploma or equivalent preferred

Minimum one year of customer service experience preferred

Availability to work evenings, weekends, and holidays

Ability to communicate effectively with guests and team members

Fluent in Mandarin and English

What's In It For You:

Competitive Pay

Creative freedom — your ideas become our content

A team that actually likes each other — no drama, just good vibes

Real experience that builds your resume — customer service + content creation, all in one

Room to Grow — show us what you've got, and you'll have the chance to step up into management, events, or operations roles as we expand.

Perks & Benefits:

Join Bonus: Start with a 100-token game card — on us!

Referral Bonus: Know someone perfect for the team? Refer them. If they're hired, you both get 100 tokens!

Competitive base pay + performance-based commission

Employee discount on merchandise and snacks

Flexible scheduling — we work around your availability(Part-Time)