IT Trainer
IT TRAINER (Principal Administrative Officer) - Range 16 / NON
Salary
$39.97 - $59.12 Hourly
Location
City Hall, 632 W 6th Ave, Anchorage, AK
Job Type
Regular
Job Number
2026-00415
Department
Information Technology
Division
Information Technology
Opening Date
06/18/2026
Closing Date
7/7/2026 11:59 PM Alaska
Job Information
Open to the general public and any current Municipal employee.
This is a non-represented position (no union affiliation) and is subject to the provisions of the Personnel Rules of the Municipality of Anchorage.
DEPARTMENT: Information Technology
HOURS OF WORK: Monday through Friday; 8:00 a.m. to 5:00 p.m.
LOCATION: City Hall, 632 W 6th Ave, 4th Floor, Anchorage, AK 99501
Employees who are hired or rehired to any position shall be placed at the entrance pay step, and advancement from the entrance step to the maximum step within a pay grade shall be by successive steps.
To be considered for employment, candidates must be legally authorized to work and accept employment in the United States. The Municipality of Anchorage is not able to provide any type of sponsorship, including Student Visas and Employment Visas, under any circumstances.
Example of Duties
The IT Trainer is responsible for the design, development, maintenance, strategic administration, and delivery of a municipal-wide training program for employees at all organizational levels, including in person, virtual, and hybrid instructional sessions covering enterprise systems, productivity tools, and digital workplace technologies. This position works with the Chief Information Technology Officer (CITO) and Municipality of Anchorage (MOA) agency directors to assess business training needs, as well as end users affected by new projects, systems, and tool enhancements.
The IT Trainer must demonstrate strong expertise in enterprise systems, Microsoft Office 365 applications, and related collaboration tools to support effective end user adoption. This position will utilize instructional design methods, including conceptual knowledge and application of adult learning theory. The role also requires the authority to evaluate, select, and implement various methods and technologies for managing and delivering training content, independently adapting tools, and approaches as organizational needs evolve. Perform other duties as assigned.
Minimum Qualifications / Substitutions / Preferences
High school diploma, GED or equivalent and eight (8) years of experience in the field related to the position.
OR
Associate’s degree in Accounting, Business Administration, Public Administration, Human Resources, Purchasing, Computer Information Systems, Finance or similar discipline and six (6) years of experience in the field related to the position.
OR
Bachelor’s degree in Accounting, Business Administration, Public Administration, Human Resources, Purchasing, Computer Information Systems, Finance or similar discipline and four (4) years of experience in the field related to the position.
OR
Master’s degree in Accounting, Business Administration, Public Administration, Human Resources, Purchasing, Computer Information Systems, Finance or similar discipline and two (2) years of experience in the field related to the position.
Preferences:
Strong expertise in Microsoft Office 365 applications and related collaboration tools to support effective end user adoption. Experience with learning management systems and adult learning methodology is helpful. Exceptional skills in program management, project management, oral and written communications preferred. Ability to administer complex technology programs and train personnel for adoption.
The Municipality of Anchorage (MOA) offers a competitive benefits package to eligible employees that may include:
Health / Medical Benefits:
- Medical/Dental/Vision/Audio
- Life Insurance
- Dependent Life Insurance
- Short Term Disability
- Long Term Disability
- Flexible Spending Accounts – Health and Dependent Care
- Health Savings Accounts
Retirement:
- State of Alaska Public Employee Retirement System (PERS) Program
- 401(k) and 457 Savings Plans
Employer Paid Benefits:
- Employee Assistance Program
- Paid Leave Plan
- 13 Paid Holidays