Office Coordinator

Responsible for providing the highest level of professionalism and customer service to team members, caregivers and other customers through daily interactions. The Field Support Specialist I provides our clients and customers with a positive first impression of the company’s core values and competencies.

Essential Duties and Responsibilities:

• Maintains confidentiality of client, patient, caregiver, and team member information and records
• Meets and maintains HIPAA regulations in regards to Protected Health Information
• In collaboration with the Field Support Specialist II:
  • Assists candidates through the application, hiring, and onboarding process
  • Assists with the billing, payroll, and medical records process
• Demonstrates positive professional interactions with all candidates, caregivers, team members, clients and customers
• Greets and provides excellent customer service to all visitors. Manages the front desk console and provides clients and customers with a positive first impression.
• Assists with various office administrative functions, including ordering office supplies, answering telephone inquiries, photocopying, and monitoring incoming/outgoing facsimiles
• Performs other duties as assigned

Minimum Requirements:

• High school diploma or equivalent degree required
• Minimum one year of administrative work experience, to include typing skills
• Meets all federal, state, and local requirements
• Proficiency with computers, including Microsoft Office
• Excellent verbal and written communication skills
• Ability to work independently and multitask effectively while maintaining attention to detail