Vending And VMI Coordinator

The Vending and Vendor Managed Inventory (VMI) Coordinator is responsible for maintaining and restocking our current vending and select vendor managed inventory customers.  They will assist with setting up and installing new customers and adding them to their routes. 

Essential Duties and Responsibilities:

• Communicate and cultivate the Core Values of OSC internally and externally
• Develop and maintain an efficient delivery schedule for vending and VMI customers
• Manage customer vending machines and VMI areas.      This includes running and processing restock orders and delivering and putting away those orders
• Check in with main contact with end user at each visit to check if there are any issues and work on a resolution
• Prepare and complete daily orders for customer shipments/deliveries as needed; includes picking orders, material packaging, labeling shipments, and paperwork completion 
• Make sure vending machines are clean and in working order
• Troubleshoot vending problems and issues for the customer, both in person and via phone
• Diagnose vending machine issues working with appropriate vending machine vendor personnel for ordering replacement parts
• Create and maintain custom reports for end user(s)
• Assist in pre-installation tasks for new customer vending machine orders, includes loading part numbers, images, packaging quantities, etc.
• Assist in installing new vending machines systems at end under locations
• Complete product change outs when needed as directed from Account Manager and end user
• Assist in maintaining accurate end user employee database for access to vending machines 
• Communicate any issues or opportunities with account manager
• Maintain company-wide standards by accurately fulfilling customer orders
• Maintain maintenance records and cleanliness of the company’s vending vehicle
• Communicate inventory concerns to customers and management promptly

Other Responsibilities:

• Perform other job duties as assigned and fill in for other employees in their absence

Education, Experience and Skills:

• High School Diploma or equivalency
• Previous shipping/receiving experience preferred
• Valid Class D driver’s license required
• Certified forklift operator is a plus
• Must have strong attention to detail
• Ability to work both independently and as a team
• Effective oral and written communication skills and basic customer service experience
• Must be organized, have good reasoning skills, math aptitude and time management skills

Equipment Used:

• Vending Equipment and Software
• Forklift, two-wheel dollies, order picker, and banding machine
• Office equipment and computer programs such as Microsoft Office (Word, Excel, Outlook), ERP Software, and UPS Software
• Various tools such as box cutter, plastic taper, scale, and impulse sealer
• Basic hand and power tools such as saws, impact drills, etc.
• Safety shoes are required; safety glasses and gloves when applicable

Job Specifications/Requirements:

Ability to stand on your feet 7 to 8 hours a day with lots of walking, twisting, bending, reaching, grasping and repetitive motions; with occasional sitting. Frequent lifting of 20-45lbs is required, may at times lift up to 75lbs. Frequent pushing/pulling of 75lbs. Ability to work in moderately warm or cold conditions where high noise levels are possible. Ability to travel to customer sites to service and perform routine maintenance on vending machines

OSC is committed to providing equal employment opportunity to all applicants and employees regardless of their race, traits associated with race, color, religion, gender, age, national origin, disability, military service, protected veteran status, genetic information, sexual orientation, gender identity or any other characteristic protected by federal, state or local law. We are strongly committed to this policy and believe in the concept and spirit of the law.