Operations Lead

Department Description 

UW Recreation is a department within the Division of Student Life. We provide safe, accessible, and dynamic recreation experiences to engage students in growth and wellbeing. UW Recreation serves over one million students, faculty, and staff each academic year through informal and formal recreation, including fitness and sports classes, intramural and club sports, outdoor education, mindfulness programs, and more.

Diversity Statement 

At the University of Washington, diversity is integral to excellence. We value and honor diverse experiences and perspectives, strive to create welcoming and respectful learning environments, and promote access, opportunity and justice for all.

Job Description  
Under the supervision of the Operations Manager, Operations Leads are responsible for the safe and effective operation of the IMA and related facilities. Responsibilities include opening and closing the IMA, Central Issue Area, and laundry operations; conducting facility head counts; enforcing facility policies; completing facility inspections and addressing safety concerns; coordinating court and activity space operations; supporting special events and sports camps; monitoring equipment inventory and checkout processes; assisting with membership renewals, locker rentals, and program registrations through recreation management software; troubleshooting operational issues; maintaining facility signage; and providing day-to-day direction and support to student Operations Assistants. In the absence of full-time staff, Operations Leads assume responsibility for operational decision-making, conflict resolution, incident response, emergency response coordination, and policy enforcement, playing a critical role in maintaining a safe, welcoming, and well-operated environment for all patrons and participants.

Educational Benefits 

UW Recreation provides student employees with a meaningful work experience. As a part of our Husky Experience initiative, student employees will engage in a variety of experiences including staff orientation and trainings, leadership development workshops, social justice roundtables, service projects, and social gatherings to build connections across the department with peers and professional staff. Some intended learning competencies that will be developed in this position include: 

Supervision 

Organizational behavior 

Interpersonal skills and customer service 

Decision making, conflict negotiation and resolution 

Building collaborative relationships within a diverse workplace 

Functioning independently 

Organization & time management 

Confidence 

Initiative 

Minimum Qualifications 

University of Washington matriculated student 

Previous work experience in UW Recreation with Member Services 

Certification in CPR/AED/First Aid from either the American Red Cross or the American Heart Association or must obtain within 30 days of hire 

Ability to work a variety of IMA operating hours.

Application Instructions  

If a vacancy is available, this position will be posted for applications on Handshake. 

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. 

The University of Washington prohibits sex discrimination and sex-based harassment in any education program or activity that it operates. Individuals may report concerns, make complaints, or direct inquiries to the Title IX Coordinator. The notice of nondiscrimination is located at: uw.edu/titleix/title-ix-notice/. 

The University of Washington is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact the Disability Services Office at least ten days in advance at: 206.543.6450/V, 206.543.6452/TTY, 206.685.7264 (FAX), or dso@uw.edu.