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Junior Client Partner

DATAECONOMY INC.
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DATAECONOMY is one of the fastest-growing Data & Analytics company with global presence. We are well-differentiated and are known for our Thought leadership, out-of-the-box products, cutting-edge solutions, accelerators, innovative use cases, and cost-effective service offerings.

We offer products and solutions in Cloud, Data Engineering, Data Governance, AI/ML, DevOps and Blockchain to large corporates across the globe. Strategic Partners with AWS, Collibra, cloudera, neo4j, DataRobot, Global IDs, tableau, MuleSoft and Talend.

 

Junior Client Partner / Customer Success Manager / Account Manager

Location: Onsite – Rhode Island, USA

Role Summary

We are seeking a Junior Client Partner / Customer Success Manager / Account Manager to manage client relationships, coordinate delivery teams, and support business growth initiatives. The ideal candidate should have a technology background, experience working with data platforms/tools, and exposure to commercial processes such as SOWs, POCs, and MSAs.

Key Responsibilities

  • Serve as the primary point of contact for assigned client accounts.
  • Build and maintain strong client relationships to ensure customer satisfaction and retention.
  • Coordinate with delivery, engineering, and data teams to ensure successful project execution.
  • Gather business requirements and translate them into actionable technology solutions.
  • Manage and track Proof of Concepts (POCs) from initiation through successful completion.
  • Support the creation, review, and management of Statements of Work (SOWs), Master Service Agreements (MSAs), and related contractual documents.
  • Monitor project progress, risks, milestones, and client expectations.
  • Prepare status reports, presentations, and executive-level communications.
  • Identify opportunities for account growth, upselling, and cross-selling services.
  • Facilitate stakeholder meetings and drive issue resolution.

Required Skills & Experience

  • 2+ years of experience in Client Success, Account Management, Client Partner, Engagement Management, or related roles.
  • Strong understanding of technology and data ecosystems.
  • Experience working with data tools, analytics platforms, BI tools, or cloud technologies.
  • Knowledge of project management methodologies and customer engagement practices.
  • Exposure to SOW, MSA, contract management, and POC execution.
  • Excellent communication, presentation, and stakeholder management skills.
  • Ability to work effectively with cross-functional and offshore teams.
  • Strong organizational and problem-solving skills.

Preferred Qualifications

  • Experience in IT services, consulting, data engineering, analytics, or cloud-based projects.
  • Familiarity with Agile methodologies.
  • Experience interacting with senior business and technology stakeholders.
  • Willingness to work onsite in Rhode Island.
  • BBA/ MBA or postgraduate qualification in Business, Technology Management, or a related discipline.