Entry Level Manager
Logan Legacy Group, a client consulting firm, is seeking an AT&T Management Assistant to support our growing team in the Grand Rapids area. This role focuses on guiding customer interactions, supporting daily operations, and helping ensure a smooth and positive onboarding experience for new customers.
As an AT&T Management Assistant, you will work closely with team leadership to maintain organization across customer accounts, support team coordination, and contribute to a high standard of customer experience. This position offers hands-on training in business operations, team support, and leadership development.
Responsibilities of the AT&T Management Assistant
- Support customer interactions by providing clear, friendly information about available AT&T services
- Assist with onboarding and account setup to ensure a smooth and organized experience
- Maintain and manage accurate records of customer interactions and service details
- Help coordinate daily team activities and support overall workflow
- Work alongside leadership to support team organization and day-to-day operations
- Address customer questions and provide ongoing support to ensure satisfaction
- Participate in training focused on communication, leadership development, and operational processes
Qualifications of the AT&T Management Assistant
- High school diploma or GED preferred.
- Experience in customer service or management is a plus.
- Goal-oriented mindset.
- Ability to identify customer needs and recommend AT&T Fiber Internet plans that align with their lifestyle.