Social Media Community Strategist

The Forever Living Social Media Community Strategist Intern actively seeks out impactful stories and engages with, and fosters relationships within, Forever Living’s community on social media platforms and via Country Offices.

They will build a dedicated group of followers who feel connected to Forever Living and to each other, rather than just broadcasting content by moderating discussions, responding to comments and messages, and creating opportunities for interaction and dialogue.

ESSENTIAL DUTIES/RESPONSIBILITIES/FUNCTIONS:

• Be inquisitive, persistent and tenacious in the pursuit of finding stories that will engage, delight and inspire our Forever Business Owners do feel empowered by the opportunity that we offer.
• Be proactive in searching out stories, reporting on successes and company news
• Support the integration of storytelling into the Forever’s brand narrative to build a connection with the audience, showcasing Forever’s values and personality through compelling stories. 
• Building relationships by focusing on creating genuine connections with Forever followers, turning them into loyal brand advocates. 
• Active Engagement by participating in conversations, responding to questions and comments, and initiating discussions. 
• Moderation by monitoring discussions, enforcing community guidelines, and addressing inappropriate behavior to maintain a positive and safe environment.
• Collecting statistics by tracking key metrics like engagement rates, sentiment, and community growth to assess the effectiveness of community management efforts. 
• Goal Setting by defining specific goals for the community, such as increasing brand awareness, improving customer support, or driving website traffic.
• Manage and report on social analytics to measure success of social campaigns
• Set up, monitor and provide analytics for paid social media ads 
• Report and manage any social media content that is found to be non-compliant and escalate to the appropriate internal key stakeholders
• Research trending content and initiate campaign ideas to follow in these trends
• Take ownership in growing our reach and engagement on all social media channels managed
• Present ideas for ways to make social media content more engaging
• Provide social media support to the Rex Maughan Forever Giving Foundation and other organizations as needed
• All other duties as assigned.

QUALIFICATIONS & SKILLS REQUIRED TO PERFORM JOB DUTIES:

• Strong written and verbal communication is essential for interacting with community members and collaborating with internal teams. 
• Ability to develop original and engaging stories that connect with Forever’s target audience
• Ability to prioritize urgent and important tasks effectively and efficiently
• Must be able to work independently and as part of a team
• Perform multiple tasks and projects within a specified time frame
• Must have strong initiative, confidence, assertiveness and accountability, strong attention to detail, follow up and follow through
• Understanding of basic calculations and data analysis
• Ability to be engaging, confident, and relatable while being filmed or performing in front of a camera for social media trends/communications
• Strong computer skills including proficiency with MS Office

EDUCATION AND/OR EXPERIENCE REQUIRED TO PERFORM JOB DUTIES:

• Currently pursuing a marketing or communications degree
• Experience with social media and marketing