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Brand Operations & Retail Manager

About This Role

This is a highly collaborative, hands-on leadership role working directly with the founder across retail operations, community and events, content support, and brand growth. Our storefront is intentionally small and curated — this is not a traditional high-volume retail management role. It's a brand operations role with real creative and community reach.

There is real room to grow here — into community programming, marketing, creative direction, and beyond — for the person who wants it. MEAS is small enough that your fingerprints will be all over it. We want someone who is excited about that.

Customer Experience + Community

  • Build genuine relationships and deliver an elevated customer experience — in-store, online, and in the community
  • Respond to customer emails, DMs, and inquiries across all channels
  • Support partnerships, collaborations, in-store events, and activations that drive foot traffic and grow the MEAS community

Store Operations + Team Leadership

  • Own daily store operations — opening and closing, visual merchandising, cleanliness, and overall store standards
  • Manage, coach, and delegate to part-time team members
  • Drive sales goals and customer retention

Fulfillment + Inventory

  • Oversee fulfillment, online orders, inventory, and receiving with accuracy and care

Social Media + Content Support

  • Partner with founder on weekly content planning and capture — product pulls, props, styling assist, stills, b-roll, and behind-the-scenes
  • Support periodic photoshoot prep and execution
  • Manage community engagement through comments and DMs

Ideal Candidate

  • Retail experience required — boutique, fitness studio, hospitality, or lifestyle brand preferred
  • Relationship-driven, customer-obsessed, and confident in-store and online
  • Organized, proactive, and self-motivated — you don't need to be told what needs doing
  • Passionate about fashion, fitness, or wellness and aligned with the MEAS brand
  • Social media savvy and comfortable capturing content on iPhone
  • Excited by community, brand growth, and creative collaboration

Compensation + Benefits

  • Starting Pay$18.25–18.50/hr (~$38K annually)Candidates with proven retail management experience will be considered at a higher starting rate.
    • Growth Path
    • 3–6 MonthsPath to $20–20.25/hr (~$42K) as performance benchmarks are hit, plus monthly performance bonus (up to $150/month)
    • 12 MonthsExpanded compensation with bonus potential for a strong performer
  • Hours Full-time, 35–40 hrs/week
  • Availability Friday and Saturday required. Weekend flexibility based on team coverage and store performance.
  • PTO 10 days accrued annually, available after 90 days. Your birthday off. Plus major holidays.
  • Discount5 0% on all MEAS product
  • Gear Seasonal MEAS gear provided
  • Health $150/month health insurance contribution