Operations Executive Assistant

The Operations / Executive Assistant provides high-level administrative, operational, and organizational support to an EOS Implementer, a leading business coach in Southeast Michigan. This role helps keep the calendar organized, client sessions running smoothly, reporting completed on time, new clients onboarded effectively, and special projects moving forward.

5 Major Roles

1. Calendar Management
Manage the Implementer’s calendar, schedule client sessions and prospect meetings, coordinate availability, protect priority work time, and ensure the Implementer is prepared for upcoming commitments.

2. Session Management — Food & Logistics
Coordinate all client session logistics, including meeting space, food orders, supplies, materials, timing, room setup, and day-of details to create a smooth, professional client experience.

3. Reporting to EOS
Prepare and submit required EOS reports, update relevant systems, track deadlines, and ensure information is accurate, complete, and submitted on time.

4. Onboarding New Clients
Support new client onboarding by coordinating kickoff details, gathering client information, sending materials, scheduling sessions, and helping clients understand next steps.

5. Special Projects
Assist with special projects related to operations, client experience, marketing, events, process improvement, and business development as needed.

Ideal Candidate

The right person is organized, responsive, detail-oriented, discreet, and proactive.  They enjoy creating order, managing logistics, following through on details, and helping an EOS Implementer deliver an excellent client experience.