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Entry-Level Retail Account Manager

Entry-Level Retail Account Manager

Full-Time | In-Person | Hourly Pay + Commission

Build Customer Relationships. Develop Your Career.

Are you looking for an opportunity to gain professional experience, develop business skills, and grow into a leadership-focused career?

We're hiring Entry-Level Retail Account Managers to represent AT&T and help customers find the wireless, internet, and entertainment solutions that best fit their needs. This role is ideal for individuals who enjoy working with people, building relationships, and delivering exceptional customer experiences.

Whether you're coming from retail, hospitality, customer service, food service, or another people-focused industry, this position offers hands-on training, mentorship, and a clear path for career advancement.

If you're motivated, outgoing, and ready to take the next step in your professional journey, we'd love to hear from you.

What You'll Do

  • Build and maintain positive customer relationships in retail environments and promotional settings
  • Learn customer needs and recommend products and services that provide value and solutions
  • Serve as a trusted resource for customers by delivering knowledgeable and professional support
  • Manage customer interactions from initial engagement through the sales process
  • Stay informed on AT&T products, services, promotions, and industry trends
  • Work toward individual and team performance goals
  • Collaborate with team members to create an engaging and customer-focused environment

Training & Career Development

No account management or telecommunications experience required.

We provide comprehensive training and ongoing support to help you succeed.

  • Paid training from day one
  • Hands-on experience in customer relationship management, sales, and business development
  • Ongoing coaching, mentorship, and professional development
  • Opportunities to develop leadership and team management skills
  • Clear advancement pathways into senior account management and leadership positions
  • Performance-based promotions and career growth opportunities

Experience in retail, customer service, hospitality, food service, or other client-facing roles is highly valued and often translates well into this position.

What We're Looking For

  • Strong communication and interpersonal skills
  • Customer-focused mindset with a passion for helping others
  • Self-motivated and goal-oriented attitude
  • Positive, professional, and team-focused approach
  • Coachable and eager to learn new skills
  • Ability to build rapport and maintain customer relationships
  • High school diploma or equivalent
  • At least 18 years old and authorized to work in the United States

Previous sales or customer service experience is a plus, but not required.

Compensation & Benefits

  • Competitive hourly pay plus uncapped commission opportunities
  • Weekly bonus incentives
  • Full-time, consistent schedule
  • Team recognition programs and performance rewards
  • Ongoing training and career development opportunities
  • Experience representing one of the most recognized brands in the telecommunications industry

Position Details

Schedule: Thursday–Monday | 10:30 AM – 7:00 PM
Location: 100% In-Person (Retail & Office-Based)
Employment Type: Full-Time

Start Building Your Future Today

If you're looking for an opportunity to gain valuable experience, develop professional skills, and grow with a company that invests in your success, apply today and begin your career as an Entry-Level Retail Account Manager representing AT&T.