Salesforce Administrator

Responsibilities

• Own Salesforce administration, including user setup, permissions, profiles, roles, and access controls.
• Manage support intake and triage, resolving Tier 1 and Tier 2 issues across Salesforce.
• Build and maintain objects, fields, page layouts, and validation rules.
• Maintain data integrity through monitoring, cleanup, deduplication, and governance processes.
• Create and maintain dashboards, reports, and analytics to support business decision-making.
• Support release management, sandbox testing, deployments, and documentation of changes.
• Maintain integrations between Salesforce and external systems, partnering with Engineering as needed.
• Develop and enforce Salesforce best practices, standards, and process documentation.
• Support training and enablement for internal teams to ensure good practices.
• Perform other duties as assigned to support organizational or operational priorities.

Role Prerequisites:
 

• 3+ years of Salesforce administration experience in a scaling company environment.
• Strong expertise in Salesforce configuration, workflows, Flow automation, and reporting.
• Experience managing user access models, security, and permissioning at scale.
• Strong understanding of data quality, governance, and lifecycle management.
• Ability to gather requirements, prioritize requests, and manage multiple stakeholders.
• Comfort working cross-functionally with Sales, Ops, and Engineering teams.
• Experience supporting integrations and working with technical teams on system design.
• Salesforce Administrator Certification preferred (or ability to obtain shortly after hire).