Account Development Specialist

The Account Development Specialist plays a fundamental role in achieving customer acquisition and revenue growth objectives by sourcing new sales opportunities through inbound lead follow-up and outbound calls and e-mails.  They will build relationships and understand customer business in order to provide appropriate products or solutions that make Barentz Always a better solution.  

ESSENTIAL DUTIES AND RESPONSIBILITIES *                              

Position/Department 

Develop and implement individualized and detailed sales strategies to maintain and grow Barentz’ market presence and gross profit  

Prompt follow-up on company and principal supplied leads 

Move prospects through the sales process to secure new business, utilizing CRM software to monitor progress and document interactions  

Incorporate appropriate sales techniques when prospecting new customers, ensuring effective communication of Barentz’ brand and market presence  

Utilize product knowledge and sales experience to clearly deliver the value proposition to customers, existing and new 

Sustain and improve upon the level of service offered to our customers via unique and new service initiatives to ensure we are making Barentz Always a better solution.  

Represent Barentz as a leader in the industry through conferences, industry events, social media platforms, networking events, etc.  

Build and maintain relationships with customers, creating a network of resources for the future 

Prepare and deliver sales presentations and product demonstrations, where applicable, either in person or virtually 

Address customer questions, concerns and inquiries with a sense of urgency and accuracy 

Send quotes to new/existing customer and sample requests, etc., as required 

Participate in new product introductions, training, joint sales calls, and testing  

Issue timely reporting of customer issues and opportunities through call reports, emails, phone calls, and other means of communication 

Leadership/ Teamwork 

Collaborate with Management and outside sales as needed on specific accounts within their territory  

Serve as a liaison with Principal Management and Key Supplier(s) on specific accounts within the assigned territory 

Communicate with other Account Development Specialists throughout the organization to stay up to date on customers and trends 

Continuous Improvement/Problem Solving 

Ensure adherence to all applicable facility requirements, certifications and designations 

Contribute to and support continuous improvement of our processes and systems 

Seek opportunities to share best practices with the team, support staff and other divisions 

Systems 

Barentz specific systems, including but not limited to BRM, Vizion, Chempax, Datacor, Sharepoint, etc.  

Barentz Culture/Fundamentals 

Support and lead by example, following Barentz’ purpose, strategies, and values   

Act legally and ethically in all professional relationships in adherence with Barentz’ culture, values and fundamentals 

Contribute to an environment of trust and mutual respect  

Maintain a strong commitment to teamwork and concern for others  

Maintain a high level of personal responsibility and ownership 

Use effective communication and listening skills 

Foster an inclusive and diverse workplace where every team member feels valued and respected 

Learning and Development  

Seek out and participate in ongoing growth and personal development opportunities 

Embrace and promote Barentz’ learning and development culture 

Other Duties and Responsibilities:  

Duties and responsibilities may be amended at any time per business need  

EDUCATION AND EXPERIENCE  

Education 

Bachelor’s degree in Chemistry, Biology, Engineering or other Sciences (preferred) 

Master’s degree in Chemistry or other Sciences (Preferred) or combination of Bachelor’s degree and relative experience 

Experience 

Technical Training for assigned industry (i.e., Food Technology, Animal Science, Regulatory, formulations, end user applications, certifications, etc.)  (required) 

Demonstrated sales success  (preferred) 

Certifications 

Any industry related certification (i.e., Sales Techniques, Project Management, Regulatory, Quality Management, etc.) (preferred/encouraged) 

Position/Product/Industry Requirements 

Experience using industry related technologies and equipment  

Professional sales management discipline including the use of CRM, documentation of sales activities (call reports, account plans, customer/prospect profiles, itineraries, account profitability review) and development of a territory plan 

SKILLS AND KNOWLEDGE   

Self-motivated, high energy, and engaging level of enthusiasm and positive outlook 

Ability and desire to develop meaningful/productive business relationships at all levels 

Effective written and verbal communication skills and the ability to adapt communication style to the audience as needed 

Ability to quickly comprehend and understand formulations and end user applications 

Software knowledge of Microsoft Office including Outlook, Word, Excel and Power Point 

Must be able to effectively prioritize work assignments for self and others 

Demonstrated exceptional organizational, presentation, negotiation, interpersonal and communication skills 

Fluent in English, a second language would be considered an asset  

Strong calculation, organizational, and problem-solving skills