Wireless Team Member

Dreamcrafters Management’s hiring. Bring the wireless charm, we’ll handle the rest.

Dreamcrafters Management, a sales and business consulting firm, is expanding its Verizon Fios campaign and hiring a Wireless Team Member in Hanover. You’ll guide clients through wireless options, coordinate account activity, and help keep the campaign sharp, smooth, and fun—bonus points if you enjoy organizing things that refuse to stay organized.

As a Wireless Team Member, you’ll help drive Verizon Fios’s residential success by coordinating wireless outreach, supporting account updates, and guiding clients through service options. You’ll be trained on CRM platforms, campaign tools, and wireless service protocols to keep things smooth and fiber-fast.

Role Requirements for a Wireless Team Member

• Conduct structured outreach to assess client needs and recommend Verizon Fios wireless plans and devices that fit their lifestyle and usage habits.
• Explain wireless features, pricing, and compatibility with clarity, professionalism, and just enough charm to keep things engaging.
• Process activations, upgrades, and device setups with accuracy—ensuring client data is secure and service transitions are seamless.
• Generate qualified leads through outreach, referrals, and campaign targeting; maintain a prioritized pipeline and track progress using CRM tools that actually make sense.
• Coordinate with internal teams to ensure smooth service delivery, timely updates, and client satisfaction across every activation stage.
• Maintain detailed records of communications, plan details, and performance metrics using CRM platforms to support campaign reporting and continuity.

What’s in It for Our Wireless Team Member

• Build expertise in wireless tech, product features, and the sales cycle—clients will start asking you what their signal strength means.
• Blend technical know-how with a consultative vibe to help clients say “yes” to Verizon Fios—and actually mean it.
• Earn performance incentives tied to sales volume and client satisfaction. The better the support, the better the rewards.
• Grow into senior sales, campaign leadership, or territory roles—because clean CRM habits and sharp strategy deserve a promotion.

Qualities That Set You Apart as a Wireless Team Member

• High school diploma required; associate or bachelor’s degree in Business, Communications, or a related field is preferred.
• 1–2 years of experience in sales, technology, or a client-facing role is beneficial; candidates with transferable skills are encouraged to apply.
• Clear communicator who can make Verizon Fios plans sound simple—even when they’re packed with features.
• Self-organized and follow-through obsessed; your CRM probably thanks you in its sleep.
• Tech enthusiast with a soft spot for wireless updates and a knack for staying ahead of the fiber curve.

Ready to connect clients to the best in wireless? Apply via Indeed and be one of us!