Sales Development Representative

The Sales Development Representative is responsible for strategically identifying new clients, generating new leads and maintaining relationships with current clients. This position will work directly with key Lighthouse personnel, vendors, and customers. This will be a salaried exempt, full-time position. This position must lead by example, and lead with humility, trust, and respect.  It is important for individuals to be committed to continuous learning environment and a champion for change, with a teamwork mentality.  

Department:  Business Services 

Mission: 

To enable and empower people who are blind or low vision to realize their full potential. 

Education, Licensure and Experience: 

A Bachelor’s Degree in business or a related field or equivalent work experience.

Roles and Responsibilities: 

• Execute sales strategies to meet and exceed targets 
• Achieve sales goals, KPIs, and performance expectations 
• Monitor sales metrics and prepare regular performance reports 
• Identify new business opportunities and maintain client relationships 
• Conduct market research and analyze competitor activities 
• Collaborate with marketing and operations teams to improve sales efforts 
• Handle customer escalations and ensure high customer satisfaction 
• Manage budgets, forecasting, and sales pipeline activities 
• Ensure Salesforce and sales records are updated accurately 
• Prospect for new business opportunities via warm calls, e-mail, and monitoring of active solicitations. 
• Make and give presentations  and demos to prospective clients. 
• Travel to attend and present at related expo events. 
• All other duties as assigned. 

Qualifications Required: 

A Bachelor’s Degree in business or equivalent experience 

Proven experience in sales or sales management  

Strong communication, negotiation, and interpersonal skills 

Ability to analyze sales data and market trends 

Experience with CRM software such as Salesforce 

Target-driven mindset with problem-solving skills 

Experience in customer support 

Experience with federal service contracts 

Knowledge Skills and Abilities: 

• Experience with B2B sales life cycle management 
• Highly motivated and target driven 
• Communication and negotiation skills 
• Prioritizing, time management and organizational skills 
• Proficiency in Microsoft Office 

Supervisory Responsibilities: 

This position has no supervisor responsibilities but is expected to collaborate with the Business Services Manager, Enterprise Services Manager, Controller and Human Resources Director regarding service contracts, updates or ideas, and work with other leaders on business ideas related to their business. 

Physical Demands and Working Conditions 

The physical demands are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. 

This position requires primarily sitting in a sedentary position and could require some standing, lifting, and walking occasionally. 

The Lighthouse of Houston for the Blind is an equal opportunity employer and value a diverse workforce and equal opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, national origin, disability, veteran status or any other basis protected by the federal, state or local laws.