Recent Graduate- Product Development Specialist

About the role:

We are seeking to fill Product Development Specialist (GS-0301-7/9) positions in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS). Click on "Learn more about this agency" for more details!

What is a Product Development Specialist? You will use project and program management techniques and Agile principles to drive the design, implementation, and ongoing management of key products and features aligned with business needs identified by management.

Salary:

$51,283 - $91,815 per year

Where we're hiring:

• Atlanta, GA
• Boston, MA
• Dallas, TX
• Denver, CO
• Kansas City, MO
• Philadelphia, PA
• Woodlawn, MD
• Seattle, WA

What you'll do

• Serve as a liaison between the customer and the development team to assist them in working together to translate customer language into product features that meet the needs of users.
• Help the team maintain a vision by supporting limited-scope tasks that will help senior specialists to create and manage a product roadmap, the prioritized list of requirements for future digital service development.
• Use basic knowledge of Agile development methodologies to track and monitor the progress of product development and delivery efforts.
• Assist the team with tracking customer care, dashboard metrics, and customer satisfaction to measure performance and functionality of products, services, and features.
• Influence cross-functional teams without formal authority, foster transparency across the team, and encourage collaboration to achieve goals.

Conditions of employment

• You must be a U.S. Citizen or National to apply for this position.
• You must possess a cumulative GPA of 3.0 or higher on a 4.0 scale.
• You must meet all program, qualification, and education requirements.
• You will be subject to a background and suitability investigation.
• You must sign a Pathways Participant Agreement before starting employment.
• Selective Service: Males born after December 31, 1959, must be registered or exempt from Selective Service - http://www.sss.gov
• All Federal Employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice.
• If you are selected for this position, the documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System

To be eligible as a Recent Graduate:

• Individuals who, within the previous 2 years, completed a qualifying associate's, bachelor's, master's, professional, doctorate, vocational, or technical degree or certificate from a qualifying educational institution. Therefore, you must have completed your educational program no earlier than June 15, 2024. Veterans who were precluded from applying due to their military service obligation begin their 2-year eligibility period upon release or discharge from active duty. Eligibility for veterans cannot exceed 6 years from the date on which they completed their degrees (or certification). Therefore, veterans must have completed their educational program no earlier than June 15, 2020.

• To verify your eligibility as a Recent Graduate, you must submit the following at the time of application: A copy of your unofficial transcripts from the educational institution you attended attesting to your possession of the required education. Your unofficial transcripts must reflect: (1) your name; (2) overall grade point average (GPA); and (3) Degree Type (e.g., Bachelor's, Master's, etc.) and Degree Major; AND (4) the date your Degree was conferred. Failure to submit proof of degree/certificate completion at the time of application will result in the withdrawal of your application from consideration for this position.

Qualifications:

In order to qualify for the GS-07, you must meet one of the following:

• Specialized Experience: You must demonstrate in your resume at least one year (52 weeks) of qualifying specialized experience equivalent to the GS-05 grade level in the Federal government, obtained in either the private or public sector, to include: 1) assisting with managing limited-scope project tasks to support a product development lifecycle; and 2) utilizing Agile-related industry standard productivity tools. - OR -
• Substitution of Education for Experience: You may substitute education for specialized experience at the GS-07 grade level by possessing at least one full year of graduate-level education. One year of full-time graduate education is the number of credit hours the school has determined to represent 1 year of full-time study. If that information cannot be obtained from the school, 18 semester hours should be considered as satisfying the 1 year of full-time study requirement. Part-time graduate education is creditable in accordance with its relationship to a year of full-time study at the school attended - OR -
• Superior Academic Achievement: A bachelor's degree from an accredited college or university AND one of the following provisions of superior academic achievement:
• A grade-point average of "B" (3.0 or higher on a 4.0 scale) for all completed undergraduate courses or those completed in the last two years of undergraduate study. For example, 2.95 rounds to 3.0, and 2.94 rounds to 2.9.
• A grade-point average of 3.5 or higher on a 4.0 scale for all required courses completed in your major field of study, or those required courses in your major completed in the last two years of your undergraduate study.
• Rank in the upper one-third of your class in the college, university, or major subdivision.
• Membership in a national honor society (other than freshman honor societies) recognized by the Association of College Honor Societies. - OR -
• Combination of Experience and Education: Equivalent combinations of successfully completed post-high school education and experience may be used to meet total experience requirements at the GS-07 grade level. The percentage of your total qualifying experience must be equal to 100% to qualify for this grade.

In order to qualify for the GS-09, you must meet one of the following:

• Specialized Experience: You must demonstrate in your resume at least one year (52 weeks) of qualifying specialized experience equivalent to the GS-07 grade level in the Federal government, obtained in either the private or public sector, to include: 1) Assisting with managing a project or team; 2) assisting in the development of multimedia products for web and digital media; and 3) using different forms of communication to convey information with the immediate team, contractors, or other stakeholders on the delivery of digital services. - OR
• Substitution of Education for Experience: You may substitute education for specialized experience at the GS-09 grade level by possessing a Master's Degree or equivalent graduate degree or at least 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D. - OR -
• Combination of Experience and Education: Only graduate education in excess of the amount required for the GS-07 grade level may be used to qualify applicants for positions at the GS-09 grade level. Therefore, only education in excess of one full year of graduate-level education may be used to combine education and experience.

ALL TRANSCRIPTS are required at the time of application to verify satisfactory completion of the educational requirement related to substitution of education for experience and combination of experience and education. Please see "Required Documents" section below on what documentation is required.

Your resume (limited to no more than 2 pages) must include detailed information as it relates to the responsibilities and specialized experience for this position. Evidence of copying and pasting directly from the vacancy announcement without clearly documenting supplemental information to describe your experience will result in an ineligible rating. This will prevent you from being considered further.

You MUST apply through USAJOBS by 6/15/2026 to be considered.