Guest Experience Guide

Sandbox VR is seeking Guest Experience Guides to join the opening team for our new Charlotte LoSo location opening June 25.

About Sandbox
Sandbox VR is an immersive, free-roam virtual reality experience for groups of up to six people. Players wear motion-capture gear and haptic vests to feel and interact with the virtual world, creating a high-end, multiplayer adventure that is distinct from at-home VR gaming. Sandbox VR offers a number of different in-house game titles such as Deadwood Phobia, Curse of Davy Jones, and Amber Sky 2088 as well as exclusive Netflix titles such as Stranger Things Catalyst and Squid Game Virtuals. This is an excellent opportunity for students interested in gaming, entertainment, hospitality, customer service, and immersive technology.

What You Will Be Doing

• Deliver a World-Class Guest Experience: You'll enthusiastically and confidently stay near our entrance, encouraging people to come inside and welcoming our guests upon entry. Youʼll guide them through their experiences, ensuring every moment is exceptional, from gearing up to gearing down. Guests will leave excited to share their personalized videos and photos and eager to explore new experiences in the future.
• Technical Support and Troubleshooting: Youʼre proficient in utilizing various computer and tablet technologies. Youʼll demonstrate an intellectual curiosity for our technology, helping guests fit their gear properly while lightheartedly addressing any technical mishaps, such as "robot upgrades" to maintain guest immersion.
• Keep it Shiny: You'll keep our facility in top shape by maintaining order and cleanliness of our stores, experience rooms, and equipment for the guests. Youʼll help us ensure the store maintains a premium and professional experience at all times.

What We Are Looking For

• Obsession with customer experience and attention to detail.
• Be Egoless: No room for personal agendas here
• Underdog Mindset: We love strong problem solvers who can adapt to change well
• Win Collectively: Positive attitudes are contagious, and we love winning as a team
• Physical Stamina: You will be on their feet for long periods of time. You’ll also occasionally be required to bend, lift up to 40 lbs., and/or walk up stairs.
• Physical Dexterity: For some technical issues, you’ll also need close-distance hand-eye coordination and ability to manipulate basic hand tools (e.g. screwdrivers).
• Weekend Availability: This role will have flexible scheduling, which we’ll work around availability where possible, but all staff are expected to have weekend availability in accordance with the needs of the location.
• Flexible scheduling available for students and part-time employees.
• Please note, we only accept applications from individuals who are 18 years of age or older.

Job Type: Part-time

Work Location: In person