Overnight Front Desk Agent

Brisa Pacific Hotel in Encinitas is hiring a part-time Overnight Front Desk Agent / Night Auditor. This role is responsible for assisting guests during the overnight shift, handling check-ins, monitoring reservations, keeping the front desk and lobby areas clean, and completing basic end-of-shift reporting.

This is a good fit for a reliable student or part-time worker who is comfortable working independently at night, staying organized, communicating professionally with guests, and following a checklist. The overnight shift is quieter than daytime front desk work, but it requires attention to detail, responsibility, and the ability to handle guest needs calmly and professionally.

Key Duties

• Check guests in and assist with guest questions or issues during the overnight shift.
• Monitor new reservations and assign rooms as needed.
• Review special requests and communicate important notes to management or the next shift.
• Keep the front desk, lobby, and breakfast areas clean, organized, and guest-ready.
• Walk the property/corridors when appropriate and report maintenance or cleanliness issues.
• Review hotel reservation channels and internal reports as instructed.
• Review and submit night audit

Qualifications

• Reliable and able to work overnight shifts.
• Professional communication with guests and coworkers.
• Comfortable working independently.
• Detail-oriented and able to follow written procedures.
• Basic computer skills.
• Customer service, hospitality, retail, or office experience preferred but not required.
• Must be able to stay alert and attentive during the shift.