Travel Assistant
Summary
The entry level Travel Assistant position provides support to the Travel and Lifestyle Consultants while learning the company policies and procedures, general day to day and travel arrangement processes.
Essential Functions
- Become familiar with the “Core Process”
- Establishes, develops, maintains and updates filing systems
- Scanning and faxing of documents as needed
- Answers incoming phone calls in support of receptionist.
- Attend vendor and office meetings take notes as assigned
- Learn to navigate CRM in order to utilize the database to create itineraries and update end of day lists
- Learn Sabre (GDS System) in order to build profiles, run hotel commission tracking, complete client billing, understand and forward travel arrangements as needed
- Organize and prioritize regularly requested tasks as given
- Work independently and within a team on special nonrecurring and ongoing projects
- Types and designs general correspondences, proposals memos, charts, tables, graphs, maps etc.
- Proofreads itineraries for spelling, grammar, format, and layout, making appropriate changes
- Print, assemble, and bind completed itineraries
- Re-confirm flights, hotels, transportation, restaurants, etc.
- Become familiar with geography
- Proficient in researching the internet
- Complete assigned errands or deliveries outside of the office as needed
- Complete other duties as assigned
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Competencies
- Able to multi-task
- Adherence to company policies
- Attention to accuracy
- Attention to detail
- Building professional relationships
- Communication proficiency
- Creative thinking
- Flexibility and accessibility
- Fostering team work
- Interpersonal awareness
- Knowledge of MS Office
- Organizational skills
- Ownership and initiative
- Personal credibility
- Personal effectiveness
- Positive attitude
- Professional appearance
- Respect
- Technical capacity
- Time management
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners and fax machines.
Position Type and Expected Hours of Work
Full-time position, days and hours of work are Monday through Friday, 9:00 a.m. to 5:30 p.m.
Travel
No travel is expected for this position.
Required Education
- Associates degree
Preferred Education and Experience
- Bachelor’s degree
- One year of administrative experience