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Dental Front Office Receptionist

Dental Front Office Receptionist 
Mason Dental Care – Mason, Ohio

Part-Time or Full-Time | 3-4-Day Work Week (Tuesday–Friday)
Pay Range: $20–$26/hr (Based on Experience)

At Mason Dental Care, we are a premier dental practice committed to compassion, performance, and a personal touch in every patient experience. We are seeking a polished, poised, and service-forward Receptionist to serve as the first face and voice of our practice—welcoming patients with warmth, professionalism, and an upscale hospitality approach.

The Role

This is not just a front desk position—it is a pivotal role in shaping the patient experience from the first phone call to the follow-up after their visit. Your voice and demeanor will set the tone for every interaction, embodying the trustworthy, competent, polished, and kind values of our brand.

Key Responsibilities

  • Warmly welcome and greet patients with a refined, five-star service demeanor.
  • Handle phone, email, and software-based communications with professionalism and efficiency.
  • Schedule and confirm patient appointments, with a focused role in keeping the hygiene schedule full and productive daily.
  • File and manage insurance claims with accuracy and attention to detail.
  • Support the Office Manager in maintaining smooth front desk operations and workflow.
  • Assist with client relationship building—following up, checking in, and ensuring patients feel cared for and valued.
  • Maintain an organized, clean, and professional reception area that reflects our brand.

What We’re Looking For

  • 2+ years of dental industry experience (required).
  • Exceptional communication skills—both verbal and written—with a warm, confident, and polished tone.
  • A calm, refined presence, even in busy moments.
  • Naturally service-oriented, humble, and eager to help others.
  • Professional in appearance and mannerisms, similar to someone working in a luxury med spa.
  • Organized and detail-oriented, with a drive to meet measurable goals.
  • Self-directed in task completion while being a collaborative team player.

Why You’ll Love Working Here

  • Competitive salary ($20–$26/hr based on skills and experience).
  • 3 or 4-day work week (Tuesday–Friday) – enjoy long weekends every week.
  • 401(k) with company match.
  • Paid vacation and holidays.
  • Continuing Education (CE) reimbursement.
  • An elevated, welcoming, and supportive work environment.

If you’re ready to be part of a practice that blends luxury-level service with exceptional dental care, we’d love to meet you.

Apply Now – Submit your resume and a brief cover letter telling us why you’d be a great fit for Mason Dental Care at info@masondentalcare.com.

Pay: $20.00 - $26.00 per hour

Expected hours: 24.0 – 32.0 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Continuing education credits
  • Dental insurance
  • Paid time off
  • Professional development assistance

Education:

  • Associate (Preferred)

Experience:

  • Dental office: 2 years (Required)

Ability to Commute:

  • Mason, OH (Required)

Work Location: In person