Dental Front Office Receptionist
Dental Front Office Receptionist
Mason Dental Care – Mason, Ohio
Part-Time or Full-Time | 3-4-Day Work Week (Tuesday–Friday)
Pay Range: $20–$26/hr (Based on Experience)
At Mason Dental Care, we are a premier dental practice committed to compassion, performance, and a personal touch in every patient experience. We are seeking a polished, poised, and service-forward Receptionist to serve as the first face and voice of our practice—welcoming patients with warmth, professionalism, and an upscale hospitality approach.
The Role
This is not just a front desk position—it is a pivotal role in shaping the patient experience from the first phone call to the follow-up after their visit. Your voice and demeanor will set the tone for every interaction, embodying the trustworthy, competent, polished, and kind values of our brand.
Key Responsibilities
- Warmly welcome and greet patients with a refined, five-star service demeanor.
- Handle phone, email, and software-based communications with professionalism and efficiency.
- Schedule and confirm patient appointments, with a focused role in keeping the hygiene schedule full and productive daily.
- File and manage insurance claims with accuracy and attention to detail.
- Support the Office Manager in maintaining smooth front desk operations and workflow.
- Assist with client relationship building—following up, checking in, and ensuring patients feel cared for and valued.
- Maintain an organized, clean, and professional reception area that reflects our brand.
What We’re Looking For
- 2+ years of dental industry experience (required).
- Exceptional communication skills—both verbal and written—with a warm, confident, and polished tone.
- A calm, refined presence, even in busy moments.
- Naturally service-oriented, humble, and eager to help others.
- Professional in appearance and mannerisms, similar to someone working in a luxury med spa.
- Organized and detail-oriented, with a drive to meet measurable goals.
- Self-directed in task completion while being a collaborative team player.
Why You’ll Love Working Here
- Competitive salary ($20–$26/hr based on skills and experience).
- 3 or 4-day work week (Tuesday–Friday) – enjoy long weekends every week.
- 401(k) with company match.
- Paid vacation and holidays.
- Continuing Education (CE) reimbursement.
- An elevated, welcoming, and supportive work environment.
If you’re ready to be part of a practice that blends luxury-level service with exceptional dental care, we’d love to meet you.
Apply Now – Submit your resume and a brief cover letter telling us why you’d be a great fit for Mason Dental Care at info@masondentalcare.com.
Pay: $20.00 - $26.00 per hour
Expected hours: 24.0 – 32.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Continuing education credits
- Dental insurance
- Paid time off
- Professional development assistance
Education:
- Associate (Preferred)
Experience:
- Dental office: 2 years (Required)
Ability to Commute:
- Mason, OH (Required)
Work Location: In person