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IT Support Assistant

J.Walker Salon Group
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We provide technical support and basic coding assistance to faculty, staff, or fellow students. Troubleshoot software/hardware issues, assist with website updates, and help maintain internal tools or databases.

Responsibilities:

Respond to IT support tickets (password resets, software installs, connectivity issues).

Debug and test small code snippets (Python, JavaScript, HTML/CSS, or SQL).

Update website content or fix broken links using a CMS or basic front-end code.

Document common technical issues and solutions for a knowledge base.

Assist with data entry, script automation, or basic server log reviews.

Requirements:

Enrolled student with Federal Work-Study award (if specified).

Basic knowledge of at least one programming language (e.g., Python, Java, C++).

Familiarity with operating systems (Windows/macOS/Linux) and common software (Office 365, Google Workspace, Zoom).

Strong problem-solving and written communication skills.

Reliable internet connection and a quiet workspace.

Hours & Pay:

10–20 hours/week, flexible around class schedule.

Pay: Typically 15–25/hour (subsidized via Work-Study)