Lighting Account Manager
Client & Account Management
- Serve as the primary contact for commercial lighting clients
- Build and maintain long-term customer relationships
- Conduct regular client follow-ups and site visits
- Identify opportunities to upsell additional maintenance or retrofit services
- Ensure high customer satisfaction and timely issue resolution
- Prepare and present service proposals, estimates, and reports
Project Coordination
- Coordinate lighting maintenance and retrofit projects from start to completion
- Schedule technicians, subcontractors, and vendors
- Monitor project timelines, budgets, and service quality
- Ensure all work orders and service requests are completed accurately
- Collaborate with procurement and operations teams to secure materials and equipment
- Track project progress and provide status updates to clients and leadership
Operational Support
- Review lighting audits and recommend solutions
- Assist with inventory coordination and material tracking
- Ensure compliance with safety standards and company procedures
- Maintain accurate customer records, contracts, and service documentation
- Support emergency lighting service requests when necessary
Business Development
- Develop new business opportunities within existing accounts
- Assist with bid preparation and contract renewals
- Network with property managers, facility directors, and commercial clients
- Help grow recurring maintenance agreements and retrofit projects