Branch Supervisor

Branch Supervisor

Plans, organizes, and supervises the operations of a branch library, mobile library or library unit; ensures the library provides community-focused services through outreach and partnerships; organizes and conducts programs for a broad range of library users; provides supervision and leadership to branch library or library unit staff; and performs other related duties as assigned.

Examples of Duties

(Functions listed are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.)
 

• Manages the day-to-day operations of a branch, mobile library or library unit; including information, circulation, outreach, and programming services.
• Understands, effectively interprets and communicates library policies, procedures, and rules to library staff and customers. 
• Provide consistent and meaningful communication to branch, mobile library or library unit staff that includes recognition and praise, feedback, expectations, knowledge sharing, direction, and coaching through regular staff meetings and 1-on-1 meetings. 
• Fosters a work culture that is based on a growth mindset, fosters equity and encourages engagement.
• Assigns, prioritizes, schedules, and reviews the work of library staff and volunteers assigned to the unit or branch; analyzes and determines scheduling and staffing needs; ensures ongoing staff training and information sharing as needed; assigns staff to projects and committees.
• Responsible for the ongoing development, evaluation, training, and involvement in disciplinary actions; responds to personnel issues or problems and works with supervisor/manager to resolve personnel issues.
• Manages budget and expenditures and recommends budget allocations to management.
• Develops and implements strategies to enhance onsite user experience, including using statistics and metrics to tailor services to meet local community needs and drive circulation, attendance and expectations.
• Build partnerships with Friends of the Library, local businesses, community organizations, elected officials and community leaders to further strengthen the branch’s relationship with their diverse community.
• Ensures building, facility and/or mobile unit security by monitoring and reporting facility issues, coordinating repair and maintenance of equipment and facilities.
• Ensures necessary arrangements are made to secure buildings at closing.
• Maintains and updates the library’s collection profile, including merchandising the material and communicating collection needs to the Collection Development team.
• Establishes procedures for effective branch library, mobile, or library unit operation; conducts staff meetings and recommends changes to improve system wide operations.
• Provides input for recruiting, interviewing, and recommendations for hire.
• Prepares branch library or library unit goals and objectives that align with SPL Strategic Plan, mission, vision and values.
• Supervises or prepares all required reports according to established policies and procedures.
• Attends, leads and participates in various meetings, committees, task forces and team activities.
• Stays current in public library matters through professional development, involvement in professional organizations, interlibrary organizations, and attending professional meetings, conferences or workshops.
• Performs other related duties as assigned.

Qualifications

Education and Experience: 

Bachelor’s Degree and two years of customer service experience in providing programs, information and customer service in a library or related setting; Master’s degree in Library and Information Science from an ALA accredited college or university, preferred.

Additional Preferred Qualification:

At least two years of supervisory experience (with the direct responsibility of managing employees including their performance and discipline in an official capacity as their supervisor) in a professional setting.