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Market Intelligence Intern

DHL
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The Market Intelligence Intern will support DHL eCommerce’s Market Intelligence function by assisting in the collection, analysis, and dissemination of market and competitive insights.

Description:

At DHL, our people are our greatest asset! Everyone’s contribution drives us to be the world's #1 logistics company.

Certified as a Great Place to Work and as a Top Employer, we're dedicated to fostering a positive, collaborative, and supportive environment for all. Our commitment and engagement with Our People ensure we continuously build a workplace we're all proud of. Plus, with competitive compensation and exceptional perks, we make sure your personal life shines just as brightly as your career.

JOB SUMMARY:  
The Market Intelligence Intern will support DHL eCommerce’s Market Intelligence function by assisting in the collection, analysis, and dissemination of market and competitive insights. This role provides hands-on experience in research, data analysis, stakeholder engagement, and process improvement, contributing to informed decision-making and strategic initiatives.

DUTIES AND RESPONSIBILITIES:

  • Research & Analysis
  • Support day-to-day market intelligence activities, including monitoring industry news, competitor developments, and emerging e-commerce retail and logistics trends.
  • Conduct research and analyze data to identify key insights relevant to strategic priorities and commercial initiatives.
  • Assist in the preparation of presentations, reports, and summaries to communicate findings to internal stakeholders.
  • Stakeholder Engagement & Communication
  • Collaborate with cross-functional teams across DHL eCommerce to gather and share relevant market insights.
  • Support the coordination and dissemination of competitor intelligence and industry updates across the organization.
  • Help consolidate feedback and insights from customer-facing teams to enhance overall market visibility.
  • Process Improvement & Automation
  • Assist in identifying opportunities for improving efficiency in market intelligence workflows.
  • Support the development of tools, templates, or processes that help automate data collection, analysis, or reporting.
  • Contribute to initiatives aimed at improving scalability and reducing manual effort in recurring tasks.

REQUIREMENTS AND SKILLS:

  • Strong business acumen.
  • Strong research, analytical and quantitative skills.
  • Curiosity and learning agility.
  • Excellent communication skills.
  • Solution-finder mentality.
  • Highly organized and detail oriented.
  • High proficiency in Excel, PowerPoint, and GenAI platforms.


EDUCATION/EXPERIENCE:

  • Recent graduate with a bachelor’s degree in Business, Economics, Data Analytics, Supply Chain, or a related field; candidates currently pursuing a master’s degree are preferred.
  • Strong analytical and research skills with attention to detail. 
  • Proficiency in Microsoft Excel and PowerPoint; experience with GenAI and data visualization is a plus. 
  • Strong written and verbal communication skills. 
  • Ability to work collaboratively and manage multiple tasks in a fast-paced environment. 
  • Interest in market trends, competitive analysis, and the logistics/eCommerce industry.

PHYSICAL DEMANDS: 

  • Physical demands are consistent with a professional office setting.
  • Regular sitting at workstation for 25 – 75% of the work shift.
  • Frequent standing and walking.
  • Travel required (<10%).
     

Equal Opportunity Employer - Veterans/Disability